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TABLE GAMES DUAL RATE SUPERVISOR

Ameristar Casino Council Bluffs Council Bluffs, IA
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Job Description

Oversee daily functions of Casino Operations to ensure the integrity of all gaming operations, while assuming primary responsibility for labor control and supervision of Casino Operations staff.  May at times act in the capacity of a Casino Operations Shift Manager designee.


Ensure proper utilization of labor based on business volumes. 

 

May need to adjust or balance the size of staff on a daily basis to maximize productivity.

 

Coach, monitor, assess and review the job performance of subordinates while fostering a supportive and effective team member relations program.

 

Respond to guest and team member disputes

It is necessary to identify circumstances or incidents that require notification or escalation to others. 

 

Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.

 

Perform related duties as assigned by the Casino Operations Managers and the VP of Casino Operations.


Three to five years of supervisory experience in gaming industry or High School Diploma and/or College Degree with experience in gaming industry.

 

Fully competent in Microsoft Office

 

Sound knowledge of casino games

 

Excellent verbal and written communication skills

 

Outstanding interpersonal skills and the ability to effectively work independently or as part of a team

 

Highly organized and detail oriented. 

 

Ability to use time efficiently and effectively to manage priorities.

 

Ability to share or divide attention among several ongoing activities, projects or assignments.

 

Must successfully pass background check

 

Must successfully pass an alcohol and drug screening

 

Must be eighteen (18) years of age


Photo - Council Bluffs

Ameristar Casino Hotel Council Bluffs, which includes the largest riverboat in Iowa, was modeled after the historic riverboats that plied the waters of the Missouri River in the 1800s. Located in the greater Omaha metropolitan area, this property has received the prestigious Four Diamond designation from the American Automobile Association and, in 2004, was named "Property of the Year" by the Iowa Lodging Association. The property also features a 38,500 square-foot casino, five dining options, three bars, an entertainment venue and 8,000 square-feet of meeting and event space.

 

Ameristar Council Bluffs

2200 River Road

Council Bluffs, IA 51501



Job Details

Date Posted July 16, 2018
Date Closes July 31, 2018
Requisition 2018-31932
Located In Council bluffs, IA
Work At Ameristar Casino Hotel
SOC Category 00-0000.00

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