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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

Be The Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Photo - Council Bluffs


  • Maintain a physical presence at the front line of the kitchen at all time
  • Communicate clearly using appropriate language and conduct when engaging Guests and Team Members
  • Interact with fellow Team Members in a cooperative manner
  • Assist servers and bussers when needed
  •  Conduct continuous restaurant maintenance as required or necessary
  • Responsible for all routine side-work; opening, during-service, closing functions and checklists, etc 
  • Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc
  • Be familiar with the safe handling of cleaning product, equipment, and supplies
  • Ensure all established cost controls are followed 
  • Attend all required training classes and meetings
  • Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies
  • This is a uniformed position, which requires the Team Member be in compliance with uniformed appearance standards while on duty 
  • Adhere to established department and property policies and procedures, including but not limited to: Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation 
  • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a Guest of Ameristar Casino
  • Adhere to all state gaming regulations and liquor laws
  • Abide by Health Department, Steritech, and all safety standards


  • High school diploma or certificate from Educational Institute 
  • Strong organizational skills and excellent attention to detail 
  • Must have excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm 
  • Able to communicate effectively to Guests, Team Members, and leaders
  • Must be able to work at a fast pace with a sense of urgency
  • Able to work flexible hours: nights, weekends, and holidays 
  • Ability to effectively work independently and as part of a team 
  • Ability to follow all policies and procedures including but not limited to attendance, appearance, safety and security policies 
  • Ability to accept direction and coaching from supervisory team, and adjust behaviors accordingly

Job Details

Date Posted February 15, 2018
Date Closes March 2, 2018
Requisition 2018-30750
Located In Council bluffs, IA
Work At Ameristar Hotel Casino
SOC Category 00-0000.00