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Ameristar Casino Council Bluffs Council Bluffs, IA

Job Description

Be The Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.

At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Photo - Council Bluffs


Must successfully complete a TiPS training class within 45 days


Uphold quality standards of all food and beverages


Serve Guests and anticipate their needs utilizing Ameristar standards and Signature Sequence of Service


Respond to Guest requests or place Guest in contact with appropriate person for assistance


Demonstrate a complete knowledge of menus; items, pricing, ingredients, cooking methods, and service techniques


Communicate clearly using appropriate language and conduct when engaging Guests and Team Members


Interact with fellow Team Members in a cooperative manner


Ensure all tables and dining area are clean and properly set


Abide by Health Department, Steritech, and all safety standards


Ensure all established cost controls are followed


Responsible for all routine side-work; opening, during-service, closing, and checklists, etc


Responsible for non-routine side-work as assigned by manager; deep cleaning, preventive maintenance, Steritech preparation, etc


Attend all required training classes and meetings


Adhere to all state gaming regulations and liquor laws


Have a complete knowledge of Materials Safety Data Sheets location, cleaning products, equipment, PPE (personal protection equipment), and supplies


Adhere to established department and property policies and procedures including, but not limited to, Standards of Conduct, attendance, appearance, cash handling, confidentiality, safety, and sanitation


One (1) year experience as a server in a dining establishment desired


Strong organizational skills and excellent attention to detail


Able to perform basic math skills during the task of self-banking


Must have excellent Guest service skills; outgoing personality, demonstrating friendliness and enthusiasm


Able to communicate effectively to Guests, Team Members, and leaders


Able to work flexible hours: nights, weekends, and holiday


Ability to effectively work independently and as part of a team


Must be able to work at a fast pace with a sense of urgency


Ability to follow all policies and procedures including, but not limited to, attendance, appearance, safety, and security policies


Ability to accept direction and coaching from supervisory team and adjust behaviors accordingly

Job Details

Date Posted August 12, 2017
Date Closes August 27, 2017
Requisition 2017-25507
Located In Council bluffs, IA
Work At Ameristar Hotel Casino
SOC Category 00-0000.00