Job Summary
Develops functional and actionable software supporting ongoing business needs; participates in executing new feature technical designs, technical requirements, limitations, and implementations
Principal Duties & Responsibilities
Translates simple to moderately complex user stories into functional and actionable software within the Salesforce environment following Salesforce best practices
Contributes to the development effort by participating in workshops, speaking about technical solutions, building prototypes and taking on coding assignments
Collaborates on and informs cross-functional teams of new feature technical designs, technical requirements, limitations, and implementations
Responsible for unit testing, integration testing, and performance testing of new product functionality; analyzes and mitigates issues identified during testing
Actively participates in meetings with representatives from multiple business and/or IT units
Performs other duties as required
Education & Experience Required
- Bachelor's Degree in I.T. or a related field
- Three years of experience developing and maintaining dashboards within Einstein Analytics (Tableau CRM)
Or an equivalent combination of education and experience
Job Knowledge & Skills
Working knowledge of:
- Einstein Analytics Administration/Architecture
- Data Models and database structure
- Writing queries using SOQL and SOSL
- Business Intelligence Management
Understanding of the development release cycle on the Salesforce Platform
Attention to detail and results oriented, with a strong customer focus
Ability to work as part of a team and independently
Problem-solving skills to gather and present results in a manner applicable to a diverse stakeholder group
Communication skills to collaborate, explain and answer data related questions
Technical writing skills for documenting design of complex solutions
Ability to prioritize workload to meet tight deadlines
Salesforce Admin Certification (preferred)
Einstein Analytics and Discovery Consultant Certification (preferred)
Knowledge of continuous integration/development tools (preferred)
Ability to work in environments with competing and alternating priorities, with a constant focus on delivery
Ability to refine business acumen and establish domain / industry vertical expertise
Competencies
- Acting with Integrity
- Communicating Effectively
- Pursuing Self-Development
- Serving Customers
- Supporting Change
- Supporting Organizational Goals
- Working with Diverse Populations
#DICE