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PLADS Program Delivery Manager

AFLAC locationFarmington, CT
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83 positions
83 positions
info linkReport a probelm Originally Posted : January 06, 2022 | Expires : February 5, 2022


Job Location
Farmington, CT, United States


Job Summary

The Program Delivery Manager is responsible for the delivery of all projects and work efforts for the defined program space. This includes the planning and prioritization of work and managing program level stakeholder engagement. The Program Delivery Manager should ensure that all guidelines and documented processes are followed through the project lifecycle. The Program Delivery Manager will manage, lead, and develop teams that consist of Business Analysts, Solution Architects, Developers and Quality Assurance resources. The Program Delivery Manager will also be responsible for managing team capacity, project assignments, and overall team cohesion and performance.

Principal Duties & Responsibilities

  • Directly manages the resources within the team

  • Acts as a champion and sponsor of the defined program space for the technology organization

  • Manages program level governance, facilitating prioritization with business stakeholders

  • Delivers on commitments within resource and budget constraints

  • Ensures that appropriate Software Development Lifecycle (SDLC) processes are followed while delivering on commitments

  • Plans and manages resource assignments within the Delivery Team in support of project demand and development objectives

  • Manages the resolution of issues within the delivery team and serves as an escalation point for project issues
  • Performs resource planning based on program needs and capacity

  • Performs other related duties as required


    Bachelors Degree In Computer Science or a related field


    • 5+ years of Program or Project Management or equivalent experience
    • 5+ years experience in Life, Absence and/or Disability industry
    • 5+ years experience working as part of an Agile team
    • 4 years in a supervisory/managerial capacity in a complex business environment involving multiple business issues

    Or an equivalent combination of education and experience.

    Job Knowledge & Skills

    Strong knowledge of continuous/integration tools

    Experience working with cross-functional teams in a dynamic environment

    Attention to detail and results oriented, with a strong customer focus

    Ability to work as part of a team and independently

    Problem-solving and technical communication skills

    Ability to prioritize workload and meet tight deadlines

    Organizational Competencies

    Acting with Integrity

    Communicating Effectively

    Pursuing Self-Development

    Serving Customers

    Supporting Change

    Supporting Organizational Goals

    Working with Diverse Populations

    Acting as a Champion for Change

    Demonstrating Initiative

    Developing Talent

    Managing Performance

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