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PLADS Social Worker

AFLAC locationOrlando, FL
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49 positions
49 positions
info linkReport a probelm Originally Posted : September 29, 2021 | Expires : October 29, 2021


Job Location
Orlando, FL, United States


Job Summary

Provides psychological and social support to patients and families dealing with chronic, acute, or terminal illnesses.

Principal Duties & Responsibilities

  • Under minimal supervision, assesses claimant needs by collaborating with Case Managers and providers to evaluate the physical and psychological condition; refers patients to additional medical services as needed; handles complex issues and problems, and refers only the most complex issues to higher-level staff

  • Serves as an advocate for claimants providing access to community services such as financial assistance, legal aid, and housing; develops, plans, and implements programs designed to improve the comfort and care of patients and their families; advises family caregivers regarding medical decisions

  • Uses clinical expertise and judgement to formulate a care plan and provide on-going support that will assist the claimant and their family

  • Conducts research to keep abreast of developments in social work; provides leadership, coaching, and/or mentoring to a subordinate group; may act as a lead or first-level supervisor

  • Performs other related duties as required

    Education & Experience Required

    • Bachelors Degree In Social Work or a related field
    • 3 or more years of related experience

    Or an equivalent combination of education and experience

    Education & Experience Preferred

    • Masters Degree In Social Work or a related field
    • Disability and insurance industry experience

    Job Knowledge & Skills

  • Familiarity with disability claim management concepts

  • Good understanding of medical terminology/pathology/anatomy

  • Articulate verbal and writing skills, decision making, meeting deadlines, working with confidential information

  • Moderate skills with Microsoft Office and other software applications

  • Customer service skills

  • Stress tolerance

  • Ability to multi-task and prioritize

  • Have a high level of attention to detail

  • Work under pressure

  • Results-driven

  • High attention to departmental/company procedures/practices


    • Acting with Integrity
    • Communicating Effectively
    • Pursuing Self-Development
    • Serving Customers
    • Supporting Change
    • Supporting Organizational Goals
    • Working with Diverse Populations

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