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Service Desk Administrator

NP Dodge Company Omaha, NE
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When you work with NP Dodge Company, you do not just work with one company, you get the support of an entire family of SEVEN companies, with hundreds of professionals in all facets of real estate to help you. Since 1855 NP Dodge has made the difference for home buyers and sellers throughout the Omaha and Council Bluffs areas. From Relocation and Insurance to Title and Escrow, NP Dodge puts the resources of America’s oldest real estate company to work for you.

As a Service Desk Administrator at NP Dodge Company, you will of the responsibilities of:

  • Work in a fast-paced environment where every day is unique with new challenges and opportunities.
  • Grow your knowledge and skills with cutting-edge technology.
  • Training and support from fun and experienced peers.
  • Enjoy the ability to work from home or in the office.
  • Work with new technology to help improve processes and security.
  • Support websites, networks, and infrastructure in cloud and across various offices.
  • Ticket tracking and supportive documentation.
  • User administration in Active Directory, Exchange, and various programs.
  • Microsoft workstations and Servers.
  • Hypervisor based virtualization such as VMWare and Hypervisor.
  • Microsoft office applications and Microsoft 365.
  • Android and iPhone support.
  • Citrix, Remote Desktop, and VPNs.

Skills and abilities:

  • Strong communication and interpersonal skills articulate and professional.
  • Collaborate in a team environment.
  • Maintain a service first mentality while troubleshooting.
  • Find creative solutions and bring new ideas and improvements.
  • Strong knowledge of desktop networking, computers, and office applications.
  • Ability to work independently and follow tasks and projects through to completion.
  • Excellent troubleshooting skills.
  • Motivated to grow and learn in a technical career.
Instant Answers
providedProvided by company
Full-time Employee
Date Posted November 22, 2022
Date Closes December 22, 2022
Located In Omaha, NE
Job Type Full-time Employee
Shift Custom
SOC Category 15-1041.00 Computer Support Specialists
Zipcode 68114
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