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Inbound Customer Service Full or Part Time Hours - Weekly Pay

DialAmerica - Omaha Omaha, NE

Job Description


Inbound Customer Service – Full or Part time hours!

Job Description

We are currently hiring Inbound Customer Service agents in our Omaha office. This program will require you to read a script.


Specific duties for this entry level Inbound Specialist role include:

  • Offering Credit Card Protection to customers that are calling in.

  • Communicating the importance of credit card protection.

  • Putting the customer first and remaining polite and professional at all times.

  • Building a positive rapport across a variety of personality types.

  • Continually maintaining a working knowledge of our clients’ products, services and promotions

  • Answering customers question while using scripted FAQ's.

Join our family of talented Representatives with customer service skills who “Just Sound Better!"  We are looking for candidates with availability between 10 am – 8 pm a weekend shift is required and we have a need to fill several positions within those hours. Previous customer-focused experience is a plus, but we’ll teach entry-level candidates the skills to deliver a positive customer experience on every call


Paid training classes, one-on-one coaching, and our proven strategy guarantee your success!

We Offer:

  • Competitive compensation - base salary + incentives

  • Weekly pay with direct deposit and the option to be paid daily.

  • Paid on-the-job training

  • Supportive and motivating staff to help you succeed

  • Professional and upbeat office setting

  • The opportunity to gain experience within the health insurance field

  • Set weekly schedules

  • Weekly pay with direct deposit

  • Rapid opportunities for advancement

Job Requirements

We are looking for Customer Service Representatives with a passion for excellent customer service, the ability to function well in a team setting or on an individual basis, effective time-management and organizational skills, and exceptional communication and interpersonal skills. Don’t worry if you don’t have the experience, we will teach entry level candidates the skills needed for success.

Additional requirements for this role include:

  • Friendly, conversational and engaging phone presence

  • Reliable and dependable work habits with excellent attendance

  • Computer proficiency, excellent typing and data entry skills with the ability to navigate multiple computer applications while speaking with the customer.

  • Ability to work 30-40 hours per week

  • The ability to multitask priorities in a fast paced environment

  • Previous customer-focused experience a plus, but we’ll teach entry level candidates everything they need to be successful.

  • Ability to pass a criminal background check

  • Willingness to learn and a passion for helping people

  • Strong attention to detail, dependability, and follow through

  • High school diploma or GED

  • Background and/or drug test may be required

Small training classes, one-on-one coaching, and our proven strategy guarantee your success!


Training classes are starting immediately, contact us today!


DialAmerica - The Best Job In Town! With flexible work schedules, competitive compensation and amazing growth opportunities, we invite you to bring your skills and expertise to our team.

We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

At DialAmerica, YOU are the Difference! 
Apply now!

Job Details

Date Posted December 4, 2019
Date Closes December 9, 2019
Address 9770 Mockingbird Dr.
Located In Omaha, NE
Job Type Full-time Employee
Compensation Hourly Wage, $9.00 - $11.50, Sales Commission
Many shifts Available, starting at 10AM-8PM Full or Part Time
Hours 30-40+ hours a Week hours per week
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68127
Name Danielle Blum
Address 9770 Mockingbird Drive
City, State and Zip Omaha, NE 68127

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Employee Referral Program
  • Flexible Hours
  • Free Parking
  • On-the-Job Training
  • Unpaid Leaves of Absence

This job requires the following skills

  • Customer Service
  • Data Entry
  • Computer Usage
  • Positive Attitude
  • Problem Resolution
  • Strong Work Ethic
  • Telecommunications
  • Excellent Communication

Course(s) relevant to the skills listed for this position

At a Glance
Enjoy these benefits
  • 401(k) Retirement Savings Plan
  • Employee Referral Program
  • Flexible Hours
  • Free Parking
  • On-the-Job Training