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WIC Clerk

Charles Drew Health Center Omaha, NE Hourly Wage, $14.00 - $17.00

Position Title:              WIC Clerk

Department:                 WIC                 

Supervisor:                  WIC Manager   

FLSA Status:                Non-Exempt     


Charles Drew Health Center, Inc. (CDHC) strives to pay its workforce at the midlevel or 50% of the industry and market baseline salary range.  For new hires, we offer pay at less than the 50% mark to allow for growth. CDHC offers a generous employee benefit package. The combination of the pay and benefits results in a total compensation package in the 70% of the competitive salary range.


Charles Drew Health Center Expectations of all Employees:

  • Adheres to all CDHC’s Policies and Procedures
  • Conducts self in a manner that represents CDHC’s core values at all times
  • Maintains a positive and respectful attitude with all work-related contacts
  • Communicates regularly with her/his immediate supervisor about Departmental and CDHC concerns
  • Consistently reports to work prepared to perform the duties of the position
  • Meets productivity/performance standards and performs duties as workload necessitates


POSITION SUMMARY: The WIC clerk position is responsible in overseeing the functions at the front desk, including but not limited to answering the phone, determining eligibility, processing appointments, issuing WIC benefits, and scheduling appointments according to program policies, procedures, and guidelines.



  • Obtain, document, and update demographic information including name, address, telephone numbers, date of birth, income, racial and ethnic information, etc.
  • Determine eligibility to enroll in the WIC program and complete intake for various appointment types.
  • Perform receptionist duties by politely greeting and directing visitors, answering and directing calls, providing program information to interested parties, and scheduling appointments according to program guidelines.
  • Conduct appointment reminder calls and follow-up on clients who failed to keep scheduled appointments.
  • Establish, update, and maintain accurate participant records and program information.
  • Monitor, maintain, and assure security of an adequate supply of eWIC cards and program materials.
  • Maintain log of clinic activities (i.e., number of visits, failed appointments) and assist in the preparation of reports.
  • Attend meetings, trainings, and conferences to maintain knowledge of current policy and job-skills.
  • Assists co-workers with problem solving and completing other daily duties.
  • Perform related duties as assigned or as the situation dictates.





  • Education:        High school diploma or GED
  • Experience:       Experience in operating computers desirable
  • Language:         English (secondary language of Karen, Nepali, Spanish or other a plus)
  • Hours of Work:  40 hours per week; Monday – Friday and rotating the 3rd Saturday of every month           
  • Exposure:         While performing the essential functions of this job, the employee is rarely exposed to fumes or airborne particles and rarely exposed to toxic or caustic chemicals. Additionally, the employee may rarely be exposed to blood and other bodily fluids. Finally, the noise level in the work environment will regularly consist of a moderate level.  In all cases, personal protective equipment will be provided to the employee in combination with adequate ventilation and other engineering controls to minimize the risk of exposure or other hazardous occurrences.
  • Physical:           Reasonable accommodation may be made to enable individuals with special challenges to perform these essential functions.
Instant Answers
providedProvided by company
Full-time Employee
Date Posted September 19, 2022
Date Closes November 21, 2022
Located In Omaha, NE
Job Type Full-time Employee
Compensation Hourly Wage, $14.00 - $17.00
Shift Custom
SOC Category 21-1021.00 Child, Family, and School Social Workers
Zipcode 68111
Name Kyle Torczon
Phone (402) 810-9822

This job offers the following benefits

  • 401(k) Retirement Savings Plan
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Group Legal
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Supplemental Insurance
  • Vision
  • Voluntary Life Insurance
  • Bereavement Pay
  • Doctor (On-site)
  • Financial Planning
  • Free Parking
  • Paid Holidays
  • Paid Vacations
  • Wellness Program
  • Merit Increases

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