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Crisis Stabilization Therapist - Residential Services

Heartland Family Service Council Bluffs, IA
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Founded in 1875, our agency has grown over the years to address most of the challenges children, adults, families, and communities face across the lifespan, including substance use, child abuse and neglect, domestic violence/sexual assault, human trafficking, homelessness, juvenile justice, mental health, neighborhood distress, and poverty. Today, we offer 42 programs from 20 locations in east central Nebraska and southwest Iowa. At Heartland Family Service, we are committed to building a culture that values and celebrates diversity in addition to creating a trauma-informed environment.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative, and team-oriented environment, then Heartland Family Service is the agency for you. 


Heartland Family Service houses two crisis stabilization programs, Bridges Crisis Care and Anywhere Care. Bridges Crisis Care is a voluntary 3-to-5-day stabilization program for individuals experiencing a mental health crisis that offers a safe, secure environment with daily access to therapy, medication management, case management services, and outpatient resources designed to stabilize the individual and assist them in returning to the community where they live. Anywhere Crisis Care provides the same stabilization services while the individual remains in their home and/or the community in which they live.  


This position functions as a fully integrated team member of both the residential and community-based crisis stabilization teams. Intense therapeutic responsibilities begin at this level. Educational requirements are very specific. Decision making, problem solving, and highly developed interpersonal skills are critical. Work will be mostly be in person sessions but some telehealth sessions will also be included, scheduling is flexible during the day as long as it meets the client and program needs.  Position does not require being on call or managing a crisis line. 

Compensation: between $24.04 and $32.84 per hour (determined upon total years of relevant experience)
Work Schedule: 20 hours per week


  • Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy required
  • Iowa licensed required - T-LMHC, LMHC, LMSW, or LISW license required
  • 2 years’ experience preferred
  • Valid driver’s license/ acceptable driving record

Essential Duties and Responsibilities

  • While working with a caseload, demonstrates advanced clinical skills in diagnosis, intervention, formulation and implementation of stabilization plan utilizing a client centered approach.
  • Utilizes evidence-based practice models to provide therapeutic services to adults experiencing a mental health crisis.
  • Conducts an adult mental health assessment within 24 hours of crisis client program admission.
  • Establishes a stabilization plan with the client, which specifies immediate treatment needs and follow-up.
  • Facilitates daily individual and/or group therapy sessions.
  • Maintains clinical records including client stabilization plan, client progress updates, therapy notes, and a treatment summary meeting established standards of timeliness and completeness.
  • Provide support and consultation to team members and client family members.
  • Is dependable and punctual regarding scheduling and attendance.
  • Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • Creates, maintains, and shares an appropriate and dynamic self-care plan.
  • Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • Essential functions of this job are to be performed remotely from home on the HFS remote worksite.
  • Performs other program related duties as assigned.
Date Posted June 24, 2024
Date Closes July 24, 2024
Requisition CRISI002984
Located In Council bluffs, IA
SOC Category 00-0000.00

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