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Program Coordinator - Neighborhood Engagement (Generations Community Center)

Heartland Family Service Omaha, NE

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. 


The Coordinator of Neighborhood Engagement will work to manage a large collaborative, focused on racial equity and reducing social determinants of health.  Under the BUILD Health Challenge grant, the coordinator’s activity focus supports safe affordable and healthy housing initiatives and will utilize the community center as a neighborhood hub to support meeting grant objectives. Achieving optimal community health outcomes begin at this level, experience with group facilitation, community organizing, public health and data mapping is crucial.  Decision making, problem solving, and highly developed interpersonal skills are critical.  Ability to work independently. A highly motivated individual with a commitment to quality is required.

Compensation (determined by years of experience): between $45,600 and $63,329 (per year)
Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m., with some evenings and weekends

Click to see benefits and company perks

Essential Duties and Responsibilities

  • *Coordinate and serve as the conduit between neighborhood residents, community organizations, and health systems.
  • *Builds and maintains strong partnerships with community stakeholders across sectors.
  • *Engage neighborhood residents in all activities to promote community-driven action.
  • *Recruit community leaders and strengthen their skills through collaboration, training, and leadership development. Develop neighborhood resident council.
  • *Participate in activities primarily in field organizing, managing and participating in activities like volunteer recruitment and canvassing.
  • *Uses ongoing outreach and engagement processes to continually collect and synthesize data to adapt to changing neighborhood needs.
  • *Maintains awareness and attention to community factors and use that knowledge in program development and community engagement.
  • *Practices asset-based community development: build on existing community assets to increase program capacity and have a larger impact.
  • *Promote the collaborative within the community. Provide community presentations when needed to groups and agencies interested in learning about the initiative.
  • *Assists in the quality assurance process and creates the necessary monitoring functions to ensure that program quality and integrity is being maintained.
  • *Assists in the maintenance of program budgets.
  • *Work is completed in client homes and community spaces. Ensure safety and security measures for in-home/outreach services are followed.
  • Be available for weekend and evening outreach and promotional activities.
  • Collaborate with community stakeholders to enhance and develop the collaborative.
  • Can work both independently, with little supervision, and as a part of a team.
  • Is dependable and punctual regarding scheduling and attendance.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors.
  • Abides by all specific program and agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • Utilizes Trauma-Informed Care principles with clients and staff.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • Performs other program related duties as assigned.

                                                                                 *DENOTES ESSENTIAL JOB FUNCTIONS


  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders in a diverse community
  • Five years working experience with community organizing/Public Health or Social Services
  • Average Computer skills knowledgeable in Microsoft applications and the use of data collection software
  • Minimum 19 years of age
  • Valid driver’s license/acceptable driving record
  • Ability to work 8:30 am-3:00 pm, Monday through Friday, some evenings and weekends, 40 hours work week, non-remote position


Date Posted January 11, 2023
Date Closes February 10, 2023
Requisition PROGR002772
Located In Omaha, NE
SOC Category 00-0000.00

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