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Problem Gambling Outreach Specialist

Heartland Family Service Council Bluffs, IA

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.


The ideal outreach specialist will have excellent communication, interpersonal, and organizational skills. They will need to be self-motivated, have a positive attitude, and willing to form community connections. The outreach coordinator will also present and provide outreach, awareness, and education to all groups and demographics in the community regarding problem gambling.  All training and supervision are provided by agency. 

Compensation starting at $19.74 per hour (based upon experience)
Work Schedule: 20 hours per week

Essential Duties and Responsibilities

  • *Distribute flyers, letters, brochures, and hand-written materials
  • *Participates in developing and participating in outreach efforts for Gambling Program
  • *Presents informational materials to therapeutic groups
  • *Coordinates with community organizations, faith communities, health centers, professional groups and others to increase awareness and engagement in recovery
  • Serves as a resource to members of the community by providing information and materials to create referrals for problem gambling treatment.
  • Maintains detailed records related to outreach activities.
  • Attends meetings and trainings related to problem gambling.
  • Present progress of problem gambling outreach and report data on effectiveness of outreach.
  • *Create, maintain and share as appropriate a dynamic self-care plan.
  • * Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • * Essential functions of this job are to be performed on company physical work site or designated workspace.

                                                           *DENOTES ESSENTIAL JOB FUNCTIONS


  • Bachelor’s Degree preferred but not required
  • Knowledge of problem gambling, warning signs, and its impact on the community preferred.
  • Valid driver’s license/ acceptable driving record
Date Posted November 23, 2022
Date Closes December 23, 2022
Requisition PROBL002722
Located In Council bluffs, IA
SOC Category 00-0000.00

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