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Clinical Supervisor - Heartland Housing Sanctuary

Heartland Family Service Papillion, NE

Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.


This position will work as part of the human trafficking team working in close collaboration with the domestic violence sexual assault program service team. The program provides services designed to meet needs related to immediate safety, trauma recovery, and on-going support for survivors of human trafficking. Clinical Supervisors are experienced clinicians with the capacity to promote the professional development and practice of agency therapists, case managers, advocates, and interns. Professionals at this level are very experienced and well known in the community.  Training in supervision and management are required.  This clinical supervisor role will include a client caseload and designated time for supervision.

Work Schedule: Monday through Friday with one or two evenings per week and on call coverage.

Essential Duties and Responsibilities

  • *Has primary responsibility for clinical supervision (hiring, supervision, development, performance evaluation, documentation, quality assurance) of assigned staff including clinical interns
  • *Provides day to day clinical management for programs as assigned (crisis access and *coverage, staffing, fidelity, and implementing new models)
  • *Supervises Case Managers, Advocates, and Interns individually and as a group for continuous performance improvement toward program and grant related goals
  • *Familiar with program funding requirements to ensure compliance
  • *Maintains client clinical record with treatment plan, client progress and discharge summaries
  • *While working with a caseload of the highest degree of difficulty, demonstrates advanced clinical skills in diagnosis, intervention formulation and implementation of treatment plan with the client’s input.
  • *Assess for any services needed specific to trauma recovery; including emergency safety needs, emotional and physical needs.
  • *Produces assigned level of direct service hours
  • *Maintains good relationships with referral networks
  • *Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • *Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • *Abides by all specific program and Agency procedures, policies, and requirements.
  • *Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job is to be performed on company physical work site.
  • Performs other program related duties as assigned.
  • *In town travel is required, includes use of personal vehicle.
  • *Is able to work both independently, with little supervision, and as a part of a team.
  • *Able to establish regularity and dependability in scheduling all appointment and accuracy in reports and statistics. 

                                                                                                           *DENOTES ESSENTIAL JOB FUNCTIONS


  • Master’s Degree in Social Work/Counseling

  • Independent licensure where applicable by state regulations

  • Five years experience as therapist

  • Valid drivers license/ acceptable driving record

  • Experience in working with and/or training in serving survivors of human trafficking is preferred


    • .25   (3 FTE) sup/.75 direct service

    • .50   (6 FTE) sup/.50 direct service

    • .75   (9 FTE) sup/.25 direct service

    • 1.0 (12 FTE) sup/no direct service



Self-care- Practices good self-care; maintains effective emotional regulation and manages stress. 

Integrity-An authentic and honest therapist plays a key role in the client’s recovery. Often, a therapist will inadvertently become a role model for the client. That means the therapist should conduct their personal and professional lives with honesty and integrity. 

Critical thinking- A therapist needs to have the ability to see beyond the surface of the clients issues. 

Continuous learning- stay updated on the latest research and treatment plans to help clients in the best way possible. 

Active listening 

Organization and Time-Management Strategies-Responsible for keeping track of paperwork, fees for clients. 

Communication -Exhibits clear and concise verbal and written communications; communicates honestly and directly.



(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

Job Details

Date Posted January 10, 2019
Date Closes February 9, 2019
Requisition CLINI01753
Located In Papillion, NE
SOC Category 00-0000.00