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Diversity Coordinator

Heartland Family Service Omaha, NE

Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.  

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

If you believe in our mission of creating healthy families and communities, and like a fast paced, collaborative, team oriented environment, then Heartland Family Service is the agency for you.




The Diversity Coordinator is an integral part of the success of our culture of inclusion at Heartland Family Service. The coordinator will be working across all programs to provide training and support for all aspects of our diversity and inclusion strategic plan.  The coordinator needs to be able to connect with people, carry out strategic planning and manage multiple projects at once. 

Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m.

Essential Duties and Responsibilities

  • *Serves as a resource and educator to the agency on cultural and linguistic competence, trauma-informed care and diversity education.
  • *Provides facilitation and support for the employee-driven Employee Resource Groups, trauma informed work groups and Heart Works council.
  • *Assists with the planning and coordination of diversity and inclusion events and trainings for the agency.
  • Maintains updated records and forms on agency intranet
  • Oversees the diversity library and engage employee participation with materials in innovative ways
  • *Monitors agency policies and procedures and provides input and guidance, ensuring that HFS is always evolving to create equity and increase our trauma informed approach to clients and employees
  • *Develops and facilitates training on many aspects of inclusion and bias to meet the changing needs of our programs.
  • Creates, maintains and shares, as appropriate, a dynamic self-care plan.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the agency.
  • Strive to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing advocacy, fundraising, and friend-raising efforts.
  • Create, maintain and share as appropriate a dynamic self-care plan.
  • Essential functions of this job are to be performed on company physical work site
  • Performs other program related duties as assigned.

                                                                                                *DENOTES ESSENTIAL JOB FUNCTIONS


  • Bachelors Degree required
  • A minimum of two years of experience working with diversity teams, cultural competence initiatives, or diversity management.
  • Excellent interpersonal skills and the ability to work effectively both independently and in groups; must be passionate about diversity and inclusion and helping to bring people to new levels of self-awareness.

  • Strong time management skills
  • Ability to work independently at times
  • Able to work collaboratively across multiple programs, offices and individuals
  • Excellent verbal and written communication skills
  • Excellent listening skills
  • Exceptional application of judgment and discretion
  • Valid Driver’s license. 


Leadership- Good managers should be able to lead the employees they manage. Leadership traits include coaching, emotional stability, enthusiasm and self-assurance, Warmth and competence are unique qualities of leadership. 

Communication- Good managers must be able to communicate well, listen effectively and be aware of nonverbal communication. 

Problem-Solving-Good managers are able to identify and solve problems and take responsibility for problems that arise rather than seeing them as someone else’s responsibility and take an ethical approach to problem-solving. 

Accountability- A manager with strong accountability qualities will take action and responsibility for their goals and objectives.

Integrity- Key attributes of a good manager are derivatives of legitimate character and integrity. 

Initiative and Creativity- Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems; evaluates new technology as potential solutions to existing problems. 






(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).


While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.




(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        


While performing the duties of this job, the employee is not exposed to weather conditions.


The noise level in the work environment is usually moderate.

Job Details

Date Posted December 27, 2018
Date Closes January 26, 2019
Requisition DIVER01819
Located In Omaha, NE
SOC Category 00-0000.00

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