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Associate Clinical Director - Iowa Behavioral Health

Heartland Family Service Council Bluffs, IA

Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrate diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. 


Professionals at this level are very experienced and well known in the community. Specific project, contract, program, or office responsibilities normally occur at this level.  Therapeutic supervision and quality assurance responsibilities regularly occur at this level.  Training in supervision, leadership and management are required.

Work Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m., some evenings may be required.

Essential Duties and Responsibilities 

  • *Provides clinical supervision to designated programs, which includes clinical oversight, quality assurance, clinical program development, team building and training.
  • *Possesses mastery of the principles of Sanctuary and Trauma Informed Care and will model for and train staff in the implementation of these principles.
  • *Handles multiple difficult tasks including critical situations while remaining a calming influence for clients and staff alike. Practices good self care.
  • *Provides program leadership across all Iowa clinical programs, which includes planning and monitoring to ensure the delivery of integrated treatment within a consistent set of standards. This includes the oversight of treatment of dually diagnosed individuals, children and families, monitoring and maintaining fidelity to therapy techniques, implementation of trauma informed culture principles, and leading quality improvement processes.
  • *While working with a caseload of the highest degree of difficulty, demonstrates advanced clinical skills in diagnosis, intervention formulation and implementation of treatment plan with the client’s input.
  • *Maintains client clinical record with treatment plan, client progress and termination summary.
  • Acts as consultant for the Agency with other community and professional groups on improving the quality of life for families in the community.
  • Experience in adult and child/adolescent treatment is required.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • Demonstrates respect for the diversity of, and maintains positive relationships with, clients, staff, and the general public; enthusiastic promoter of the agency and its programs.
  • Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • *Is dependable and punctual regarding scheduling and attendance.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job is to be performed on company physical work site.
  • Performs other program related duties as assigned.

                                                                                                             *DENOTES ESSENTIAL JOB FUNCTIONS


  • Master’s Degree in Social Work/Counseling
  • LMHC/LISW required; IADC or IAADC preferred
  • Ten years’ experience including three years post full licensure
  • Three years substance use treatment experience
  • Valid driver’s license/ acceptable driving record



Self-care- Practices good self-care; maintains effective emotional regulation and manages stress. 

Integrity-An authentic and honest therapist plays a key role in the client’s recovery. Often, a therapist will inadvertently become a role model for the client. That means the therapist should conduct their personal and professional lives with honesty and integrity. 

Critical thinking- A therapist needs to have the ability to see beyond the surface of the clients issues. 

Continuous learning- Stay updated on the latest research and treatment plans to help clients in the best way possible.

Active listening

Organization and Time Management Strategies-Responsible for keeping track of paperwork, fees for clients.

Communication -Exhibits clear and concise verbal and written communications; communicates honestly and directly.



(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.