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Therapist II - Heartland Housing Sanctuary

Heartland Family Service Papillion, NE

Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. 


This position will work as part of the human trafficking team working in close collaboration with the domestic violence sexual assault program service team. The program provides services designed to meet needs related to immediate safety, trauma recovery, and on-going support for survivors of human trafficking. Professionals at this level are experienced and able to work with a minimum of supervision. Supervision of interns begins at this level. 

Work Schedule: Monday through Friday with two to three evenings per week and on call coverage.

Essential Duties and Responsibilities

  • *Provides outpatient, in-shelter crisis counseling and support services to survivors of human trafficking; provides outpatient aftercare services, as needed, via office settings.
  • *Provides direct counseling service and clinical case management to individuals, families, and groups and/or makes referrals to effectively align diagnosis and treatment plans.
  • *Determines whether client is appropriate for agency services; determines needed level of care; refers (internal or external) to appropriate level of care. Coordinates care when provided by multiple practitioners.
  • *Conducts a comprehensive pre-treatment assessment, treatment recommendations; refers if other services are needed.
  • *Establishes a treatment plan, with client participation, which specifies treatment structure, outcomes, goals and objectives.
  • *Coordinates care with case management, advocates, interns, and community partners. Provides service and treatment recommendations.
  • *Assess for any services needed specific to trauma recovery; including emergency safety needs, emotional and physical needs.
  • *Provides educational workshops, classes and presentations as assigned.
  • *Handles cases of increasing complexity.
  • *Provides mental health crisis intervention as needed.
  • *Meets agency and program funding requirements for clinical documentation and provides information necessary for prompt and accurate billing. Maintains clinical record, meeting established standards of timeliness and completeness.
  • *Maintains positive relationships with referral sources.
  • *Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare; follows up to complete referral.
  • *Is prompt and accurate in completing all required reports, statistics and other requirements.
  • *Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • *Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • *Is dependable and punctual regarding scheduling and attendance.
  • *Abides by all specific program and Agency procedures, policies, and requirements.
  • *Develops personal and program related skills through participation in internal and external training   opportunities including printed material and audio and/or visual media.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job are to be performed in office space, and other non-traditional settings. Ensure safety and security measures for in-home services are followed as needed.
  • *Travel is required, included use of personal vehicle.
  • *Performs other program related duties as assigned.

                                                                                                                         *DENOTES ESSENTIAL JOB FUNCTIONS


  • Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy
  • 2 years experience
  • Licensed Mental Health Professional
  • Valid drivers license, acceptable driving record
  • Experience in working with and/or training in serving survivors of human trafficking is preferred



Self-care- Practices good self-care; maintains effective emotional regulation and manages stress.

Integrity-An authentic and honest therapist plays a key role in the client’s recovery. Often, a therapist will inadvertently become a role model for the client. That means the therapist should conduct their personal and professional lives with honesty and integrity.

Critical thinking- A therapist needs to have the ability to see beyond the surface of the clients issues.

Continuous learning- stay updated on the latest research and treatment plans to help clients in the best way possible.

Active listening

Organization and Time-Management Strategies-Responsible for keeping track of paperwork, fees for clients.

Communication -Exhibits clear and concise verbal and written communications; communicates honestly and directly.



(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

Job Details

Date Posted October 10, 2018
Date Closes December 9, 2018
Requisition THERA01754
Located In Papillion, NE
SOC Category 00-0000.00