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Internship - Case Management, BSW/MSW Foundation

Heartland Family Service Omaha, NE
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Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you. 

SUMMARY DESCRIPTION OF WORK

Individuals in this position have excellent communication skills with clients, co-workers, and community entities.  Specific project, program or office responsibilities may occur at this level. 

Work Schedule: Monday through Friday, hours vary according to program needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide support to therapists by attending groups with therapists and assisting with management and structure of group. May assist with documentation of group interactions. .
  • Provide referral and coordination for issues which may interfere with therapy attendance, including making follow-up phone calls to client’s parents or legal guardians and referral sources such as probation or Juvenile Drug Court who miss their appointments, completing a Barriers Assessment
  • Assist Behavioral Health Directors and therapists in authorization of services with State of Nebraska vouchers or other payment sources (Managed Care Organizations, i.e. Medicaid)
  • Maintain all contact documentation.
  • Assist in stabilization of emotions when youth need to be removed from group and have their emotions regulated. May also assist in contacting parents if youth need to leave group early due to emotional dysregulation. .
  • Provides and/or coordinates a comprehensive follow-up to all clients for whom he/she has been responsible.
  • Opportunity to attend and observe Sarpy County Juvenile Drug Court staffing and Drug Court hearings on a weekly basis.
  • Maintain all reports required of the position.
  • The ability to communicate positively with community members regarding coordination of services.
  • Display a comfort level in working with stressful individual/family dynamics.
  • Provide problem solving and crisis intervention to clients.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the agency.
  • Cooperates and collaborates with program area staff, volunteers, and other Agency staff.  
  • Is dependable and punctual regarding scheduling and attendance.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external  
  • training opportunities including printed material and audio and/or visual media.
  • Performs other program related duties as assigned.

     

                                                                                                          *DENOTES ESSENTIAL JOB FUNCTIONS

MINIMUM QUALIFICATIONS 

  • Some experience in case management is preferred.                                              

 

AMERICANS WITH DISABILITY SPECIFICATIONS

PHYSICAL DEMANDS

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

WORK ENVIRONMENT

(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

 

****To apply for this position, please click on the below URL, then select the green Apply Now in the upper right hand corner.****

https://recruiting.ultipro.com/HEA1016/JobBoard/b65eff40-a22e-46be-92a9-0801a4b30161/OpportunityDetail?opportunityId=e0ec83e7-aa6e-4543-843a-56683664a15a

 

Job Details

Date Posted September 29, 2017
Date Closes November 28, 2017
Located In Omaha, NE
Job Type Part-time Volunteer
SOC Category 21-1099.00 Community and Social Service Specialists, All Other
Zipcode 68105
Name Human Resources Department
Address 2101 S. 42nd Street
City, State and Zip Omaha, NE 68105-2909
FAX 402-553-3133

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