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Heartland Family Service Omaha, NE

Job Description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. 

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce, and seeks to build collaborative and supportive working environments and relationships. 

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team oriented environment, then Heartland Family Service is the agency for you.


Entry-level professional positions begin at this level. Provide home and community based family services, including counseling, skill building and advocacy. This is a 24 hours a day, seven days a week program.

Work Schedule: varied schedule, need to be available days, evenings, and weekends.

Essential Duties and Responsibilities

  • *Must be able to maintain a flexible, accessible and responsive work schedule.
  • *Schedule and complete client intake according to program contract or requirements.
  • *Schedule and complete visit coaching pre-planning as well as post-visit re-cap.
  • *Conduct holistic, strength-focused assessment process.
  • *Provide a range of clinical, concrete and advocacy services to family members that are consistent with the family's values, learning styles, lifestyle, circumstances and culture.
  • *Be aware of and respond appropriately to potential safety issues.
  • *Provide in-home and on-site education and skill building activities.
  • Provide culturally and ethnically appropriate family services and intervention strategies.
  • *Utilize motivational enhancement and cognitive/behavioral strategies.
  • *Utilize a collaborative goal setting and teaching approach.
  • *Use interventions with clients that are theoretically based.
  • *Use effective strategies for engaging, defusing and confronting clients.
  • *Assess ongoing support and service needs.
  • *Develop and facilitate linkages for families with community resources and informal supports.
  • *Provide ongoing evaluation and modification of family goals and service plans.  
  • Assess goal progress and family needs and resources.
  • Solicit feedback and input from the family about all aspects of the intervention.
  • Implement termination process at end of intervention.
  • *Initiate and maintain internal and external communication relationships
  • *Is dependable and punctual regarding scheduling and attendance.
  • Is prompt and accurate in completing all required reports, statistics, and other requirements.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal or external training opportunities including printed material and audio and/or video media.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency's ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job is to be performed on company physical work site.
  • Performs other program related duties as assigned.

                                                                                                     *DENOTES ESSENTIAL JOB FUNCTIONS


  • Bachelor's Degree in social work or related field required
  • Experience with in-home services preferred
  • Valid driver's license, acceptable driving record        




(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).        

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.




Bachelors or better in Social Work or related field.



Experience with in-home services.

Job Details

Date Posted August 30, 2017
Date Closes October 29, 2017
Requisition 31a0bb26-82ba-4120-99c9-45ce80e8d43f
Located In Omaha, NE
Job Type Part-time Employee
SOC Category 00-0000.00