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Account Services Advisor

Celebrity Staff Lincoln, NE

Job Description

A premier non profit organization has a newly created business unit that continues staff expansion for customer service specialists. This fast growing department offers competitive pay and company culture that is friendly, positive and offers a professional atmosphere.

Customer Service Specialist job duties:
- Handle with completeness and accuracy financial aid documents for verification processes for various partner education institutions
-Review documents providing a high quality customer experience to students, parents and school partners while communicating over the phone and via email
-Review and compare FAFSA information to information provided in the verification process
-Apply your best judgment when determining if an account is accurate or if a correction to the FAFSA is necessary

Customer Service Specialist job requirements:
-Knowledge of the financial aid process, or previous experience working in a financial aid office that offered Title IV programs
-Good communication skills; active listening, the ability to speak clearly and effective written communication
-Must be dependable, reliable and responsible to fulfill obligations of the job
-Ability to cooperate and work in a team environment
-Solve practical problems and think on your feet

Customer Service  Specialist perks:
-Not an early riser? Enjoy working Monday-Thursday 12:00PM-9:00PM, Friday 10:00AM-7:00PM and every other Saturday
-Join a company that has a great reputation and is know for high retention
-Forget business casual dress codes! Fun & trendy attire encouraged (keep it classy )

EEO / Veteran / Disabled / E-Verify Employer

Job Details

Date Posted July 20, 2018
Date Closes September 18, 2018
Requisition 18-777321
Located In Lincoln, NE
Job Type Full-time Employee
SOC Category 43-4051.00 Customer Service Representatives
Zipcode 68508
Name Celebrity Staff
City, State and Zip Lincoln, NE
Phone 402-464-0600
FAX 402-464-6006