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Desktop Support Specialist

Aureus Group Des Moines, IA

Job Description

Aureus Group has partnered with a government organization in Iowa looking for a Desktop Support Specialist. In this role, you will be focused on actual desktop support and not phone support. Personality is very important here. At times you will handle difficult situations and turn them into a win for the desktop support team. You will need to work system trouble tickets, mentor the more junior staff, and solve issues desk side as well as through remote desktop. Some work may be done outside of normal work hours, but will not exceed 40 hours. 

In Order To Be Considered For This Desktop Support Specialist Position Candidates Must Possess Three Plus Years Of The Following Skills:
-Ability to work independently and take initiative in resolving desktop issues. 
-Experienced in PC (desktop/laptop/thin client) support-both desk side and remote.
-Experienced in PC operating systems support. Windows 7/10 installation, patching, and troubleshooting.
-Ability to troubleshoot Microsoft Office 2010/2013/2016.
-Ability to troubleshoot issues with browsers-Chrome, Microsoft IE 11/Edge.
-Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party hardware.
-Experienced in Windows networking TCP/IP configuration and troubleshooting.
-Ability to troubleshoot and do printer maintenance.

*U.S citizens/Green card ONLY due to government or federal requirement *
*We CAN NOT accept 3rd party candidates*
*We are unable to sponsor or transfer visas at this time*  
*Only candidates closely matching the clients required qualifications and experience will receive a reply.*    
If you have a background that lines up well with the Desktop Support Specialist description above and are interested in learning more about this opportunity, please apply online or call 888-239-5993 extension 1061 for a confidential conversation. Please refer to job # 18-781769 when inquiring.  

Job Details

Date Posted June 19, 2018
Date Closes August 18, 2018
Requisition 18-781769
Located In Des Moines, IA
Job Type Full-time Contractor / Consultant
Experience Level Intermediate (3-7 yrs. experience)
SOC Category 15-1041.00 Computer Support Specialists
Zipcode 50319
Name Aureus Group Systems
Address 13609 California Street, Suite 100
City, State and Zip Omaha, NE 68154
Phone 402-891-6900
FAX 402-891-1290

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