Sign up menu

Shelter and Housing Coordinator

Catholic Charities - Diocese of Des Moines Council Bluffs, IA


Provides leadership and oversight to shelter and housing programming in a manner that will ensure the highest level of participant services and program accountability while empowering a positive work environment.  Under the direct supervision of the Assistant Program Manager, the Shelter and Housing Coordinator oversees the functioning of the 24-hour shelter and the housing component. Completes grant requirements regarding goals and evaluation of the shelter and housing component. Provides support and supervision to full and part-time staff. Works to establish and maintain a network of collaborative partnerships with service related entities to facilitate optimum participant access to needed services. Is responsible for mastering information regarding best practices regarding shelter and housing services, including Iowa Finance Authority, Housing and Urban Development and other state and federal agencies and maintains relationships with property owners to assist survivors in exiting homelessness and maintaining housing. Oversees financial, housing, employment and education needs for participants through individual and group facilitation. Requires scheduling flexibility to include some evening and weekend work.


Essential Duties and Responsibilities

  • Exhibit a belief in non-violence and a willingness to advocate on behalf of clients and their children who affected by domestic violence, sexual assault or human trafficking.

  • Oversee shelter and housing services and staff to ensure compliance with contracts/standards and monitor progress towards goals/objectives and projections. Develops plans for effectively evaluating shelter and housing programming.

  • Works with Program Manager and Assistant Program Manager to complete grants for funding for shelter and housing component and completes grant reporting requirements

  • Mentor and build leadership within staff

  • Work with Coordinator team to oversee fiscal management of the program, ensuring an approved annual balanced budget and operating within that budget

  • Establish positive partnerships with service providers in 9 county service area to facilitate participant access to needed services. Build relationships with property owners and other housing providers to help survivors secure and maintain housing including maintaining a housing directory.

  • Maintains regular contact with area housing programs to have updated information on available housing resources.

  • Oversee group programming that expands client knowledge to include All State Financial Education, RentWise and Career Empowerment groups.

  • Attends community meetings in service area as determined with Program Manager and Assistant Program Manager

  • Provides support and a safe and clean environment for shelter residents.  Monitors shelter environment by maintaining order and facilitating basic needs. Identifies repairs for equipment and internal and external structural needs.

  • Coordinates with Shelter Assistants in scheduling personnel for 24-hour staffing needs of shelter

  • Conducts regular oversight of participant case files to ensure documentation of services and verifies documents are on file and staff have completed proper documentation

  • Oversees professional casework and crisis counseling to shelter residents and housing clients.  Guides Shelter Assistants and housing team in developing and/or updating service plans with clients; maintains accurate, professional documentation in client files.  Meets regularly with Program Manager, Assistant Program Manager, Shelter Assistants and housing team for quality review of case plans.

  • Ensure participants receive appropriate supportive services according to their individual needs as determined by the initial intake/social history process and continuing needs assessment and guides Shelter Assistants and housing team in their individual work with clients.

  • Provides Back-Up for overnight & weekend staff

  • Works with Shelter Assistants to complete monthly Fire & Tornado drills and shelter maintenance reports

  • Provide assistance to Volunteer Coordinator in identifying needs for Emergency Shelter and utilizing volunteers

  • Participates in continued training as required and other related duties as assigned.

  • Document services provided as required.

  • Other duties as assigned



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent verbal and written communication skills.  Excellent interpersonal and organizational skills.  Ability to schedule concurrent activities.  Ability to establish and maintain effective working relationships with a wide variety of people having diverse social concerns and problems.  Good knowledge and familiarity with needs and resources in the community.  Requires knowledge of appropriate intervention techniques for working effectively with a variety of problems related to sexual abuse and domestic violence. 

Successful performance will require access to reliable transportation, a valid driver’s license and proof of insurance.

Travel in our 9 county service area may be required on a limited basis to meet with other service providers and supervise staff.  Overnight travel for continuing education required on a limited basis.

Position requires some evening and weekend hours.


Education and/or Experience

Bachelor's degree (B.A.) from four-year college or university and one to two years related experience and/or training; or equivalent combination of education and experience.

Prefer a solid knowledge of social work and practices as would normally be acquired through a Bachelor in Social Work, Sociology, Psychology or related field and 1-2 years of related job experience. 

Instant Answers
providedProvided by company
Full-time Employee
Date Posted November 28, 2022
Date Closes December 28, 2022
Located In Council Bluffs, IA
Job Type Full-time Employee
SOC Category 21-1021.00 Child, Family, and School Social Workers
Zipcode 51501

This job offers the following benefits

  • 403(b) Retirement Savings Plan
  • Flexible Spending Accounts
  • Dental
  • Life Insurance
  • Medical
  • Paid Holidays
  • Paid Vacations
  • Travel Stipends

This job requires the following skills

  • ADP
  • Microsoft - Excel
  • Microsoft - Word
  • Accepts and Learns From Criticism
  • Cardiopulmonary Resuscitation (CPR)
  • First Aid Certification
  • Infant / Child CPR Certification
  • Healthcare Therapy / Therapist
  • Social Worker

Similar Jobs

30 November ( 2 days ago )

Part-time Shift Advocate (overnights/weekends)

30 November ( 2 days ago )

Bilingual Advocate/Advocate

28 November ( 4 days ago )

Shelter and Housing Coordinator

  • 403(b) Retirement Savings Plan
  • Flexible Spending Accounts
  • Dental
  • Life Insurance
  • Medical