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Program Associate - Center for Healthy Families

Lutheran Family Services of Nebraska Omaha, NE

Job Description

The Program Associate will provide assistance to staff and clients of the Center for Healthy Families program.  Oversee all aspects of maintaining the Boutique program store and overseeing child care activities for program classes.

Essential Job Duties:

  • Greet agency clients and visitors and provide them with designated information.
  • Receive and handle all incoming phone calls.
  • Determine the needs of callers, provide basic information about the agency’s services and take messages.
  • Create letters, memos, reports and other documents using established business formats.
  • Order supplies as needed for the office.


  • Assist in overseeing volunteers engaged in child care activities or working in the program store.
  • Assist Program Coordinator in volunteer recruitment for child care activities.

Service Delivery:

  • Assist program clients with purchases in the store.
  • Manage childcare and childcare activities for parenting and support groups.  Supervise daycare volunteers during daycare activities.
  • Ensure families are addressed using strength-based efforts.
  • At the direction of the Center for Healthy Families Program Coordinator, may provide Lactation Consultant and Car Seat Education services.

Resource Management:

  • Maintain and track store inventory.
  • Price items for use in the store.
  • Refurbish community resource information available to clients, order information as needed and maintain ordering information.
  • Manage the adult and children’s lending library.


  • Participate in regular individual and group supervision meetings.
  • Participate in overall Agency team building opportunities.

Record Keeping:

  • Track program outcome statistics.
  • Ensure all client file information is up to date; send out letters requesting information as necessary.
  • Monitor client’s use of the program store; send out letters of possible termination as necessary.
  • Maintain mailing lists for the program.
  • Maintain volunteer hours log.
  • Send out monthly program newsletter to clients

Miscellaneous Duties:

  • Assist with annual fundraising event as needed including tracking donor contributions and mailings.

Job Requirements:

• High School diploma
• Experience in early childhood development
• Valid driver’s license, proof of liability insurance and ability to drive for Agency business
• Commitment to the mission of Lutheran Family Services

Job Details

Date Posted November 22, 2017
Date Closes December 22, 2017
Located In Omaha, NE
Department Children Services
Job Type Full-time Employee
Compensation Hourly Wage, $11.25 - $15.19, Based on Experience
Experience Level Entry Level (0-2 yrs. experience)
Hours 40 hours per week
SOC Category 43-4171.00 Receptionists and Information Clerks
Zipcode 68111
Name Lutheran Family Services
Address 124 S 24th Street, Suite 220
City, State and Zip Omaha, NE 68102
FAX 402-978-5660

This job offers the following benefits

  • 403(b) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Medical
  • Prescription Drug Plan
  • Professional Liability
  • Short-Term Disability
  • Vision
  • Voluntary Life Insurance
  • Credit Union
  • Free Parking
  • Paid Holidays
  • Paid Vacations
  • Sick Leave
  • Merit Increases

This job requires the following skills

  • Administrative Assistant
  • Customer Service
  • Inventory Management
  • Phone Receptionist
  • Secretary
At a Glance
Enjoy these benefits
  • 403(b) Retirement Savings Plan
  • Dependent-Care Spending Accounts
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Accidental Death and Dismemberment
  • And More ...