Vetting Manager #NOW HIRING

Vetting Manager

The role of the Vetting Manager is to ensure that a business meets Code of Business Practices as outlined by the International Association of Better Business Bureaus and once approved, continues to meet the Code of Business Practices.  This position involves cultivating and maintaining positive relationships with Accredited Businesses, as well as serving as a liaison between the business and license agencies (if applicable) to ensure compliance.   

Reports to:  VP of Operations 

Supervises:  Accreditation Compliance Coordinators 

Full-Time position Monday – Friday 

Depending on the location of the candidate, the position is available for remote work 

Responsibilities?? 

• Follow established procedures in order to process applications with deadlines; process involves investigation pertaining to Code of Business Practices checklist 

• Communicate and liaise with prospective businesses during the application approval process 

• Communicate with businesses that are currently non-compliant with policy to facilitate their compliance 

• Create a list of denials and potential revocation for approval by Board of Directors 

• Upon request, provide pre-sales support to Regional Business Consultants to determine eligibility 

• Draft and send decline letters for companies declined accreditation (for approval by VP of Operations) 

• Hold vetting department meetings and attend other BBB meetings as scheduled 

• Contribute to internal policy guidelines for consistency  

• Supervise the workflow of Accreditation Compliance Coordinators to ensure accountability, productivity and met deadlines 

• Undertake other related duties as required  

Qualifications:?? 

• Integrity and strong work ethic 

• Effective interpersonal skills 

• Exceptional written and verbal communication skills 

• Hardworking, persistent and dependable 

• Positive and enthusiastic attitude 

• Collaborates effectively with others 

• Open-mindness towards the interpretation of policies 

Competencies:? 

• Proficient in Microsoft Office/Google Suite? 

• Strong Ethical Standards? 

• Driven to Succeed?

• Leadership

• Results Driven? 

• Problem Solving/Analysis? 

• Business Acumen? 

• Strategic Thinking? 

• Customer Focus? 

• Technical Capacity? 

• Communication Proficiency? 

Benefits:? 

• Employer IRA contribution? 

• Dental insurance? 

• Disability insurance? 

• Health insurance? 

• Life insurance? 

• Generous paid time off, including work anniversary, birthday? 

• Vision insurance? 

• LifeLock identity theft protection? 

Compensation:? 

The Compliance Standards Manager will receive a competitive salary with the opportunity to earn monthly bonuses based on the team’s performance.? 

Ad Copy? 

The Better Business Bureau (BBB) is the leader in advancing marketplace trust. The Better Business Bureau Serving Nebraska, South Dakota, the Kansas Plains, and SW Iowa is adding a Compliance Standard Manager to its team. The ideal candidate should be a committed and ethical leader possessing excellent customer service skills. They will be responsible for ensuring compliance with BBB Code of Business Practices standards while collaborating with businesses to ensure their adherence to these policies. Additionally, they will be responsible for providing guidance to Accreditation Compliance Coordinators to ensure consistency in the application of International Association of Better Business Bureau standards as well as internal BBB policy to facilitate the timely approval of applications.  Depending on the location of the candidate, the position is available for remote work.?? 

BBB offers a competitive salary with the opportunity to earn a monthly bonus based on team performance. A full benefits package is offered, which includes health, dental, vision, generous PTO and an employer-matching IRA contribution.?? 

BBB seeks:? 

• A leader with a robust ethical framework, driven to steer a team towards accountability and productivity. 

• A person who is open to different interpretations of policy while developing an internal policy guideline to ensure consistency. 

• A leader who can effectively work with various personality types. 

• Comprehension of policy and its execution. 

The Better Business Bureau Serving Nebraska, South Dakota, the Kansas Plains, and SW Iowa is a mission-driven organization focused on helping consumers and business leaders.  Please email resume to careers@bbbinc.org