The role of the Vetting Manager is to ensure that a business meets Code of Business Practices as outlined by the International Association of Better Business Bureaus and once approved, continues to meet the Code of Business Practices. This position involves cultivating and maintaining positive relationships with Accredited Businesses, as well as serving as a liaison between the business and license agencies (if applicable) to ensure compliance.
Reports to: VP of Operations
Supervises: Accreditation Compliance Coordinators
Full-Time position Monday – Friday
Depending on the location of the candidate, the position is available for remote work
Follow established procedures in order to process applications with deadlines; process involves investigation pertaining to Code of Business Practices checklist
Communicate and liaise with prospective businesses during the application approval process
Communicate with businesses that are currently non-compliant with policy to facilitate their compliance
Create a list of denials and potential revocation for approval by Board of Directors
Upon request, provide pre-sales support to Regional Business Consultants to determine eligibility
Draft and send decline letters for companies declined accreditation (for approval by VP of Operations)
Hold vetting department meetings and attend other BBB meetings as scheduled
Contribute to internal policy guidelines for consistency
Supervise the workflow of Accreditation Compliance Coordinators to ensure accountability, productivity and met deadlines
Undertake other related duties as required
Integrity and strong work ethic
Effective interpersonal skills
Exceptional written and verbal communication skills
Hardworking, persistent and dependable
Positive and enthusiastic attitude
Collaborates effectively with others
Open-mindness towards the interpretation of policies
Proficient in Microsoft Office/Google Suite?
Strong Ethical Standards?
Driven to Succeed?
Employer IRA contribution?
Generous paid time off, including work anniversary, birthday?
LifeLock identity theft protection?
The Compliance Standards Manager will receive a competitive salary with the opportunity to earn monthly bonuses based on the team’s performance.?
The Better Business Bureau (BBB) is the leader in advancing marketplace trust. The Better Business Bureau Serving Nebraska, South Dakota, the Kansas Plains, and SW Iowa is adding a Compliance Standard Manager to its team. The ideal candidate should be a committed and ethical leader possessing excellent customer service skills. They will be responsible for ensuring compliance with BBB Code of Business Practices standards while collaborating with businesses to ensure their adherence to these policies. Additionally, they will be responsible for providing guidance to Accreditation Compliance Coordinators to ensure consistency in the application of International Association of Better Business Bureau standards as well as internal BBB policy to facilitate the timely approval of applications. Depending on the location of the candidate, the position is available for remote work.??
BBB offers a competitive salary with the opportunity to earn a monthly bonus based on team performance. A full benefits package is offered, which includes health, dental, vision, generous PTO and an employer-matching IRA contribution.??
A leader with a robust ethical framework, driven to steer a team towards accountability and productivity.
A person who is open to different interpretations of policy while developing an internal policy guideline to ensure consistency.
A leader who can effectively work with various personality types.
Comprehension of policy and its execution.
The Better Business Bureau Serving Nebraska, South Dakota, the Kansas Plains, and SW Iowa is a mission-driven organization focused on helping consumers and business leaders. Please email resume to firstname.lastname@example.org
|Date Posted||June 9, 2023|
|Date Closes||July 9, 2023|
|Start Date||May 2, 2023|
|Located In||Omaha, NE|
|Job Type||Full-time Employee|
|SOC Category||11-9199.02 Compliance Managers|
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