Position\: Client Service Rep
Location\: Oxford MS
Position Description Overview
The Client Service Representative will work in a call center environment, will answer incoming calls from our Merchants and Bank Partners and will then handle a warm transfer to a member of our teams. In addition, the Client Service Representative will be responsible for, but not limited to conducting the following tasks\: categorizing tickets, work in a queue system, sort faxes, data entry for reporting, manual updates, support mailers. The Client Service Representative will manage an approximate 75 incoming calls each day, and as many as 95 during our peak call times.
Scope of Job
Provides research and consultative service support to internal and external clients.
Learn more about Fiserv\:
Life moves fast. And as itdoes, we know most people arent thinking about financial services But weare.
We help people and businesses move money and informationevery minute of every day. Our solutions connect financial institutions,corporations, merchants and consumers to one another, millions of times a day,behind the scenes, reliably and securely.
Were Fiserv, a global leader in Fintech and paymentsenabling innovative financial services experiences that are in step with theway people live and work today. The companys approximately 44,000 associatesproudly serve clients in more than 100 countries, so their customers, membersand consumers can move money when and where they need it, at the point ofthought.
Our Aspiration is to move money and information in a waythat moves the world. As a FORTUNE 500 company and one of FORTUNE MagazineWorlds Most Admired Companies for the sixth consecutive year, we are committedto excellence and purposeful innovation.
We welcome and encourage diversity in our workforce.Fiserv is an equal opportunity employer/disability/vet.
Explore the possibilities of a career with Fiserv andFind Your Forward with us.
|Date Posted||November 18, 2019|
|Date Closes||December 22, 2019|
|Located In||Oxford, MS|
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