The primary responsibility of this position is to provide timely responses to written and verbal consumer disputes, inquiries and complaints regarding active collection accounts. Response to disputes are governed by both the Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA). This position must perform research, conduct investigations and provide support for multiple departments throughout TRS Recovery Services and TeleCheck.
Scope of Job
Makes decisions within established guidelines regarding the different work cases and various transactions. Has access to confidential information.
Learnmore about Fiserv\: Life moves fast. And as it does, we know most people arentthinking about financial services But we are. We help people and businessesmove money and information every minute of every day. Our solutions connectfinancial institutions, corporations, merchants and consumers to one another,millions of times a day, behind the scenes, reliably and securely. WereFiserv, a global leader in Fintech and payments enabling innovative financialservices experiences that are in step with the way people live and work today.The companys approximately 44,000 associates proudly serve clients in morethan 100 countries, so their customers, members and consumers can move moneywhen and where they need it, at the point of thought. Our Aspiration is to movemoney and information in a way that moves the world. As a FORTUNE 500 companyand one of FORTUNE Magazine Worlds Most Admired Companies for the sixthconsecutive year, we are committed to excellence and purposeful innovation.Explore the possibilities of a career with Fiserv and Find Your Forward withus.
We welcome and encourage diversityin our workforce. Fiserv is an equal opportunity employer/disability/vet
United States-Georgia-Marietta-Marietta 1600 Terrell Mill
|Date Posted||September 26, 2019|
|Date Closes||October 30, 2019|
|Located In||Marietta, GA|
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