The primary responsibility of this position is to manage TRS outside agency performance. Will work closely with agencies to help achieve collections goals, provide feedback and conduct performance calls with agencies to monitor their success. Help resolve written and verbal inquiries and complaints regarding active collection accounts. Conducts weekly account reviews and call audits for their assigned agencies. This position must perform research and works extensively with Microsoft Excel spreadsheet and provide support for multiple departments throughout TRS Recovery Services & Telecheck.
Actively manage their assigned agencies' performance and drive their collections goals forward.
Fiserv is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The companys 22,000 owner-associates are dedicated to helping companies, from start-ups to the worlds largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year.
Fiserv is an Affirmative Action - Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
Fiserv provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.
|Date Posted||August 6, 2019|
|Date Closes||September 9, 2019|
|Located In||Marietta, GA|
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