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Senior Processing Specialist

First Data Marietta, GA
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Job Description

The primary responsibility of this position is to manage TRS outside agency performance. Will work closely with agencies to help achieve collections goals, provide feedback and conduct performance calls with agencies to monitor their success. Help resolve written and verbal inquiries and complaints regarding active collection accounts. Conducts weekly account reviews and call audits for their assigned agencies. This position must perform research and works extensively with Microsoft Excel spreadsheet and provide support for multiple departments throughout TRS Recovery Services & Telecheck. 


Job Responsibilities
  • Create and maintain spreadsheets and provide updates to upper managements regarding agency performance.
  • Create correspondence to assigned agencies on the results on their inquiry/request.
  • Communicate between multiple teams and relationship managers on various topics.
  • Candidate must have the ability to read and comprehend documents received.
Scope of Job

Actively manage their assigned agencies' performance and drive their collections goals forward.

Job Requirements
  • High school diploma or GED
  • Knowledge of banking and association rules and regulations or collection and resolutions.
  • Strong aptitude with Microsoft Office suite software.  
  • Strong written communication skills and ability to comprehend associated rules and regulations.
  • Must possess basic typing and arithmetic skills
  • Analytical and research skills
Competencies
  • Accuracy / Attention to Detail
  • Technical writing
  • Organization
  • Analytical skills
  • General Computer Competencies

Fiserv is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The companys 22,000 owner-associates are dedicated to helping companies, from start-ups to the worlds largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year. 


Fiserv is an Affirmative Action - Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
Fiserv provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.




United States-Georgia-Marietta-Marietta 1600 Terrell Mill







Job Details

Date Posted August 6, 2019
Date Closes September 9, 2019
Requisition 2590390
Located In Marietta, GA
SOC Category 00-0000.00

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