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First Data Marietta, GA

Job Description

As aCollector, you will be responsible for\:

  • Collecting unpaid consumer debt or 3rd party merchant receivables in a call center environment. The accounts are collected in compliance with all applicable regulations and internal performance standards in order to meet or exceed the monthly goal objectives of a personal and/or departmental budget.
  • Contacting the proper party (manually or via automatic dialing system), describing the debt and soliciting payment arrangements for the account in compliance with applicable regulations and established policy and procedures.
  • Establish rapport in order to overcome objections and negotiate payment of the debt.
  • Documenting all discussions and actions in the collections system or database.
  • Confirming payment arrangements and finalizing call.
  • Working on special projects as assigned.


  • High School Diploma or equivalent
  • Six months experience in a collection/call center environment or one year customer service experience
  • Strong verbal communication skills must be demonstrated along with a professional telephone manner
  • Knowledge of applicable regulations and previous collection experience preferred
  • Familiar with computers
  • Command of required language(s)

What weOffer\:

  • Tuition assistance after 90 days
  • Medical, Dental, and Vision benefits within first 30 days
  • Retirement benefits including 401(k) and employee stock purchase plan
  • Work-life balance, including generous time off policies\:  Up to 17 days of paid time off during first year, plus 9 paid holidays
  • Industry leading parental leave policy
  • Career advancement opportunities across all First Data organizations

First Data is an Affirmative Action - EqualOpportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to allemployees and applicants for employment without regard to sex, race, color,religion, marital status, national origin, age, genetic information, sexualorientation, gender (including gender identity/expression), disability, veteranstatus and military status, pregnancy or pregnancy-related medical conditions,or any other factor that may be protected by law.

United States-Georgia-Marietta-Marietta 1600 Terrell Mill

Job Details

Date Posted June 3, 2019
Date Closes July 7, 2019
Requisition 1900003Z
Located In Marietta, GA
SOC Category 00-0000.00