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Customer Engineer - Machine Maintenance (All shifts available)

First Data Omaha, NE
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Job Description

Job Responsibilities


As a Customer Engineer, you will be responsible for\: 

  • Machine maintenance and repair in our Print production facility. 
  • Operating and monitoring equipment to process work according to instructions and/or client expectations.  
  • Troubleshooting and resolving minor equipment problems, as well as setup and calibrate equipment per guidelines and/or job specifications. 
  • Using instructions to pick materials for jobs to be processed.  
  • Manually inserting documents/forms into envelopes, affixing tags to plastic carriers, stuffing mail into expedited mailing packages, feeding and unloading equipment.

Job Requirements

  • High school diploma or equivalent. 
  • Basic PC skills required. 
  • Six months to 1 year previous machine and/or production experience preferred. 
  • Ability to function effectively in a team environment.

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the worlds largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.


First Datas Operations and Call Center functions are focused on providing the outstanding client service, support and experiences that are critical to our ongoing success. Our Operations owner-associates are responsible for the stability of our global network infrastructure by helping our financial institution clients with various aspects of transaction processing, including statement management, card production and ticket-issue resolution. Our Call Center owner-associates are often the first point of contact for our business clients, and they play an important role in driving client satisfaction. They are responsible for answering questions and resolving problems on a wide range of issues, including account activation inquiries, potential fraudulent activity and our full range of products and services.



First Data is an Affirmative Action - Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.

United States-Nebraska-Omaha-Omaha - 805 Crown Point Avenue






Job Details

Date Posted May 15, 2019
Date Closes June 18, 2019
Requisition 1900004H
Located In Omaha, NE
SOC Category 00-0000.00
Location