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Swing Shift Zipsort Operator

First Data Omaha, NE

Job Description



As a Zipsort Supervisor, you will:
  • Be responsible for supervision of the Zip Sort operations group
  • Oversee team performance to meet or exceed company goals and objectives
  • Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback
  • Monitor systems to detect possible fraudulent behavior related to credit card usage and contact card holders to investigate possible fraud
  • Guide and assist operators with system related concerns and questions
  • Direct workflow and implement daily operational strategies
  • Communicate operational concerns to upper management and implement solutions

Duties and responsibilities:

  • Supervise between 20 and 30 owner associates. 
  • Assigns, instructs, directs, trains and assists employees to support production operation within established work week.
  • Ensures employees are aware of their performance, documents incidents related to performance, performs formal appraisals at appropriate intervals and counsel low performers when necessary.
  • Investigates and initiates corrective action.
  • Maintains time and attendance of all production employees and ensures staffing is adequate and within established guidelines.
  • Other duties as directed.


  • High school diploma or equivalent 
  • Two to Three years' experience in production environment required
  • One year previous lead/supervisory experience preferred
  • Basic PC skills including knowledge of Excel

Desired skills:

  • Good communication skill written and verbal.
  • Conflict management skills
  • Must be able to work well with others.
  • Adaptable

First Data is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.


Job Details

Date Posted February 12, 2019
Date Closes March 18, 2019
Requisition 180000A1
Located In Omaha, NE
SOC Category 00-0000.00