Bank Partner Manager
About First Data First Data (NYSE: FDC) is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The company's 22,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year. To learn more about First Data, visit FirstData.com.
Position Description Overview
Receives and responds (via telephone or email) to bank partner service requests, inquiries and problems in the merchant payments space as it relates to the relationship. Organizes and prioritizes bank partner relationship needs and desires while developing a trustworthy and responsive relationship. Utilizes various databases to manage and resolve partner requests with an explained solution to the partner in order to resolve the inquiry. Maintains an accurate and complete record of all inquiries and problems handled. Operates a personal computer, mainframe, software packages and programs related to the requirements of the position.
Scope of Job
Moderately complex customer problems; research inquiries and issues.
First Data is an Affirmative Action Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.
|Date Posted||December 7, 2018|
|Date Closes||January 10, 2019|
|Located In||Oxford, MS|
This job is related other jobs in these career categories