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Relationship Manager - SAM

First Data Hagerstown, MD

Job Description



Position: Relationship Manager - Enterprise/Payments

Vertical: Grocery & Large Complex Clients

Location: Hagerstown MD


About First Data First Data (NYSE: FDC) is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The company's 22,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year. To learn more about First Data, visit FirstData.com.

Position Description Overview

The Strategic Account Manager (SAM) is responsible for ensuring exceptional customer service for the firm's largest, most complex Corporate clients, across all First Data assets and lines of business. As First Data's primary day-to-day contact with these clients, the SAM plays a critical role in providing seamless, high-quality service and support, while thinking and acting strategically to help the Sales/Account Executives grow existing client relationships, achieve revenue growth goals and retain business

Job Responsibilities

  • Responsible for expanding existing accounts within an assigned portfolio for the organizations key or national, large complex customers below the global account level.

Scope of Job

Long sales cycle. C-Level (CEO, CFO, COO) sales.

Works with minimal guidance.


Job Requirements

  • Bachelors degree or equivalent with 10 years sales related experience preferred.


  • Organizatnl Savvy & Politics
  • Cross-Selling
  • Sales Scoping & Qualification
  • Sales Proposals & Presentations
  • Sales Closing & Agreements
  • Account Management
  • Field Sales
  • Knowledge of Product Line

First Data is an Affirmative Action Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.


Job Details

Date Posted December 1, 2018
Date Closes January 4, 2019
Requisition 2460830
Located In Hagerstown, MD
SOC Category 00-0000.00