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Insert Manager (Swing Shift)

First Data Omaha, NE

Job Description



As an Operations Manager, you will be responsible for:

  • Managing operational activities including priorities through supervisors
  • Ensuring maximum processing to meet legal and contractual obligations
  • Minimizing operational expenditures (e.g., CPWUs) in cost centers
  • Developing, refining and implementing policies and procedures to optimize personnel and equipment resources.
  • Overall team performance to meet or exceed company goals and objectives
  • Managing the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback
  • Full product accountability, including monitoring external defects, incident reports, adhering to client service level agreements, monitoring liability issues and escalation to management when appropriate
  • Providing coaching and mentoring for team, driving for operational results
  • Fostering positive relationships with the team and internal departments
  • Controlling liability exposure, communicates enhancements and improvements to processes when they are rolled out to the organization
  • Ensuring team adheres to established policy and procedures


  • Bachelors degree or equivalent work experience required
  • 3 to 5 years experience in operations/production environment required
  •  2 to 3 years previous supervisory experience required

First Data is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.



Job Details

Date Posted November 10, 2018
Date Closes December 14, 2018
Requisition 1800009Q
Located In Omaha, NE
SOC Category 00-0000.00

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