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Zipsort Manager

First Data Omaha, NE
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Job Description

Description

 

As a Zipsort Manager, you will:
  • Manage operational activities including priorities through supervisors for the Zip Sort Department
  • Ensure maximum processing to meet legal and contractual SLA and 5 digit attainment obligations
  • Minimizes operational expenditures (e.g., CPWUs) in cost centers
  • Develops, refines and implements policies and procedures to optimize personnel and equipment resources
  • Create and maintain staffing models for department needs
  • Work with client reps and senior management to assist with all client related needs (tours, audits, strategy sessions etc.)
  • Work with and maintain vendor relationships impacting the department
  • Monitor systems to detect possible fraudulent behavior related to credit card usage and contact card holders to investigate possible fraud

 

Qualifications and Skills:

  • Bachelors degree or equivalent work experience required
  • 3 to 5 years' experience in operations/production environment required
  • 2 to 3 years previous supervisory experience required
  • Working knowledge of Microsoft Office suite (particularly Excel)
  • Possession of key competencies including, conflict management, effective communication - written and verbal, critical thinking / problem solving skills
  • An attitude that promotes an efficient and transparent work environment that decreases the potential for chaotic situations
 
 

First Data is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.

 



Job Details

Date Posted November 10, 2018
Date Closes December 14, 2018
Requisition 180000A4
Located In Omaha, NE
SOC Category 00-0000.00

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