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Sr Accounts Receivable Rep

First Data Marietta, GA
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Job Description

Description

 
As a Sr Accounts Receivable Rep, you will be:
  • Collecting via telephone in a call center environment manually or utilizing an automatic telephone dialing system, to contact merchants in regards to their outstanding accounts
  • Using skip tracing skills for more difficult debt recovery
  • Collecting accounts in compliance with all applicable regulations and internal performance standards in order to meet or exceed personal and/or departmental objectives
  • Establishing rapport with merchant in order to overcome objections and negotiate payment of the debt
  • Documenting all discussions and actions in a tracking system or database
  • Confirming payment arrangements and finalizing call
  • Serving as a mentor for lower level employees
  • Working on special projects as assigned


 
Qualifications:
  • High school diploma or equivalent
  • Minimum of 1 year customer service experience, preferably in a call center environment
  • Minimum of two years collection experience
  • Skip tracing experience preferred
  • Strong verbal communication skills must be demonstrated along with a professional telephone manner in order to communicate effectively with business owners
  • Knowledge of applicable regulations preferred
  • Familiar with computers
  • Command of required language(s)
  • Must have an excellent work history with a strong record of job stability

What we Offer:

  • Tuition assistance after 90 days
  • Medical, Dental, and Vision benefits within first 30 days
  • Retirement benefits including 401(k) and employee stock purchase plan
  • Work-life balance, including generous time off policies:  Up to 17 days of paid time off during first year, plus 9 paid holidays
  • Industry leading parental leave policy
  • Career advancement opportunities across all First Data organizations

 
First Data is an Affirmative Action Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.


 





Job Details

Date Posted November 7, 2018
Date Closes December 11, 2018
Requisition 2427232
Located In Marietta, GA
SOC Category 00-0000.00
Location