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Manager IT

First Data Omaha, NE

Job Description



Job Responsibilities


As an IT Manager, you will be responsible for:

  • Managing distributed and RPG application team.
  • Managing and assigning team workloads as needed.
  • Working with IT to assign dates for development projects.
  • Supporting Print operational issues by stepping in to support the team or Operations on recovery efforts as needed.
  • Working with production or system downtime requests that are submitted as needed.
  • Supporting the major FDR Data Center DR testing exercises for Print production as needed.
  • Supporting and respond to audit findings as needed/required.
  • Being an escalation point for team on call.

Job Requirements

  • 4+ years of related technical and business experience.
  • Bachelor's Degree or equivalent work experience and/or Certifications.
  • Has good working knowledge of IT functions and business units.
  • May have some level of expertise in one or more system(s), function(s) or business unit(s) supported.
  • Has strong knowledge of business operations, policies and practices. Requires general knowledge of industry supported.
  • Translates the IT strategy into action. 
  • Knowledge of First Data's print products, platforms, and operational areas a big plus. 



First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.


First Data's Operations and Call Center functions are focused on providing the outstanding client service, support and experiences that are critical to our ongoing success. Our Operations owner-associates are responsible for the stability of our global network infrastructure by helping our financial institution clients with various aspects of transaction processing, including statement management, card production and ticket-issue resolution. Our Call Center owner-associates are often the first point of contact for our business clients, and they play an important role in driving client satisfaction. They are responsible for answering questions and resolving problems on a wide range of issues, including account activation inquiries, potential fraudulent activity and our full range of products and services.



First Data is an Affirmative Action Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law. 

Job Details

Date Posted October 18, 2018
Date Closes November 21, 2018
Requisition 2385222
Located In Omaha, NE
SOC Category 00-0000.00

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