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Director IT

First Data Wilmington, DE

Job Description



First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.

First Data's Product Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that First Data retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-security

Job Responsibilities

  • Is responsible for managing people, hiring, firing, performance reviews and compensation. Provides guidance, planning and direction for functional units supported. Proactively allocates resources and maintains and controls expenses. Recommends strategy for functional and business units supported and ensures the implementation of high-end, business-wide, critical strategy set by senior management. Performs additional job duties as required.

Scope of Job

Manages two or more diverse functional units. Is the leader for assigned resources. Coaches direct reports and subordinates within the functional units supported.


Allocates resources to support IT strategy. Requires minimal direction from manager on hiring, firing, performance reviews and compensation administration. Resolves routine issues. Escalates serious issues to more senior management.


Job Requirements

  • Requires 6+ years of related technical and business experience. Bachelor's Degree or equivalent work experience and/or Certifications. Has strong knowledge of IT systems, practices and functional units. Strong knowledge of multiple languages and tools. Provides technical consultation to the business units supported. Has expert knowledge of business operations, policies and practices. Has strong knowledge of the industry supported. Recommends IT strategy to support goals of the business units supported.


  • Industry Knowledge

First Data is an Affirmative Action Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.


Job Details

Date Posted July 12, 2018
Date Closes August 15, 2018
Requisition 2281710
Located In Wilmington, DE
SOC Category 00-0000.00

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