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Network Automation Engineer II

First Data Omaha, NE
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Job Description

Description

 

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.


First Data's Product Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that First Data retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-security


Position Description Overview

The Senior Network Automation Engineer is self directed and highly autonomous, detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Network Automation Engineers work hand-in-hand with Network Engineering, Network Operations and development teams to automate and invent new ways of operating our Enterprise Network. Excellent written and verbal communication skills and an ability to interact efficiently with peers and customers is required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support, Network Automation Engineers are expected to develop best practices, refine operational procedure and constantly think pro-actively and with innovation.


Job Responsibilities

  • Designs, installs, and maintains the enterprise network to meet the functional objectives of the business. 
  • Designs, installs, and maintains the enterprise Voice services platforms to meet the functional objectives of the business. 
  • Researches, evaluates, and implements new advanced networking and voice technologies. 
  • Seeks new technologies that would be applicable to the FDC environment.
  • Strong knowledge of the FDC network and voice infrastructure (PBX/ACD/IVR) and ability to assess and implement high-risk/high-visibility changes.  
  • Leads coordination efforts with both technical and non-technical peer groups to determine requirements. 
  • Able to communicate effectively with internal and external customers possessing a wide range of technical knowledge. 
  • Performs additional job duties as required.
  • Responsibilities Automate select network operation tasks through creation and maintenance of tools. 
  • Be part of the team that shapes the Automation future in Network Operations
  • Support the operation our next generation data-center networks. 
  • Deliver simple, sustainable and repeatable solutions and processes. 
  • Drive and support innovation from the NIC to the core. 
  • Work closely with our Network Engineering teams to ensure fast, smooth roll-out of new designs and products. 
  • Drive standards across the network and ensure that we are fully compliant to those standards and policies. 
  • Collaborate with level two and level-three resolvers Identify and troubleshoot recurring platform issues. 
  • Effective escalation of same to mid- and senior-level engineering teams for full resolution 
  • Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc. 
  • Automate select network administration tasks through creation and maintenance of scripts and tools Reduce the end-to-end cost of delivering packets. 
  • Mentor more junior staff in network automation, including involvement in the formulation of a structured training plan 
  • Participation in entry level interviewing


Scope of Job

Leads complex business projects. Provides coaching and mentoring to less experienced engineers.


Autonomy

Works independently.


 

Job Requirements

  • 8+ yrs of related IT experience.  
  • Bachelor's Degree or equivalent work experience and appropriate certificates.
  • Has expert knowledge in functions they support. 
  • Strong understanding of business issues.
  • Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills. 
  • Excellent written and verbal communication skills and an ability to interact efficiently with peers and customers is required. 
  • The desire and ability to work in a fast paced, collaborative environment is essential. 
  • Must be comfortable working in a Linux/Unix environment. 
  • Excellent Ethernet and IP networking knowledge and extensive experience in the application of IP protocols. 
  • Substantial background in large scale datacenter network implementations and support. 
  • Bachelors degree in computer science, computer engineering or related technical discipline 
  • Software development skills are required, specifically in Python with 2+ years of experience. 
  • Knowledge of major Internet routing protocols, BGP, OSPF, with at least 2+ years of experience. 
  • Knowledge of network hardware and packet forwarding architectures. 
  • Excellent analytical skills. 
  • Graduate degree a plus.


Competencies

  • Operational Functions


First Data is an Affirmative Action Equal Opportunity Employer(Minorities/Females/Vets/Disabled/LGBT)


 









Job Details

Date Posted January 10, 2018
Date Closes February 13, 2018
Requisition 2121361
Located In Omaha, NE
SOC Category 00-0000.00
Location