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Systems Engineer II

First Data Marietta, GA

Job Description



First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.

First Data's Product Development, Client Solutions and Technology functions are responsible for innovation and advancement of our technology solutions across all of our client segments, and make a critical contribution to ensuring that First Data retains its position as a leading technology innovator. Our Product Development teams are responsible for end-to-end ownership of the product life cycle. Our Client Solutions teams deliver global solutions and expertise that make commerce possible. Our Technology teams develop a wide range of applications and solutions that enable next-generation commerce and create the infrastructure of the global commerce ecosystem. They also ensure that our data remains secure through their work in cyber-security

Position Description Overview

Be a collaborative member of a geographically dispersed, application focused, technical team who supports distributed application tools and their infrastructure. The owner-associate will participate in the team to provide preventative and automated interfaces, system and application dashboards, establish efficiency improvements, best practices, and standards for our merchant applications in distributed application environments. Team Members will communicate regularly and work across multiple First Data technology and client teams to deliver common solutions in a broad technology base. Team Members will be responsible and accountable to design and implement these solutions to enhance efficiencies of application availability and manageability.

Job Responsibilities

    • Expert knowledge in distributed midrange & mainframe environments, cloud / virtual environments, operating systems, applications, and various scripting languages
    • Expert knowledge of networking protocols, systems architecture, and requirements elicitation
    • Team mentality to contribute with peers to automate, orchestrate, and customize processes and monitoring tools
    • Understands metrics and statistics of the working environment

Scope of Job

Leads complex projects and issues within functional technical area and cross functional area. Coaches and leads less experienced IT staff. Provides leadership on projects.


Works independently with IT functional units and business units. Recommends strategies for technical aspects of projects as well as broad system improvements.


Job Requirements

·         Participate in assigned project meetings with stakeholders, demo solutions, and provide timely updates / lessons learned to Team Members

·         Plan, Design, Build, and Implement system utilities, tools, dashboards, automation framework to provide preventative and proactive health improved efficiencies, improved accuracy.

·         Process and Detail oriented person with excellent communication, collaboration, documentation, time management, and timely task completion skills

  • Adapt to new and changing corporate IT and Security lifecycle guiding principles
  • Work in Agile environment with multiple sprints
  • Contribute to Design, Engineering, Best Practices of team core Workload Framework
  • Use and follow all standard IT and Team tools, policies, compliance, and training
  • Be present, accountable, flexible, available

·         6 to 8+ years total engineering and administration experience.

·         5+ years of experience managing and monitoring mission-critical online services, processes and functionality

·         Hands on experience with Scripting (python), Splunk, AppDynamics; awareness with performance troubleshooting, project tracking/source tools (i.e. Jira/Git )  

Bachelor's degree or technical degree or equivalent work experience


  • Teamwork
  • Planning: Tactical, Strategic
  • IT Architecture

First Data is an Affirmative Action Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)
First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.


Job Details

Date Posted December 6, 2017
Date Closes January 9, 2018
Requisition 2223980
Located In Marietta, GA
SOC Category 00-0000.00

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