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Account Executive- Philadelphia

First Data Philadelphia, PA

Job Description



Account Executive - Philadelphia

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.

First Data Global Business Solutions (GBS) provides our millions of business clients around the world, large and small, with a broad range of commerce-enabling solutions to help them more effectively manage, market and grow their businesses. GBS solutions include acquiring, eCommerce, mobile commerce, marketing, analytics, and next-generation commerce innovations, including mobile payment services, webstore-in-a-box solutions and Clover, our cloud-based point-of-sale operating system that includes a marketplace for proprietary and third-party business apps.

The Account Executive is the lead relationship person providing strategic and consultative management for a portfolio of existing clients.  As the strategic advisor to the client, this individual is required to have an in-depth understanding of the clients business, goals, strategies and industry trends and directions.  This role is focused on helping clients grow their business leading large, multi-disciplined project and sales teams, and integrating a broad set of business development initiatives in complex client environments.  

Job Responsibilities
  • Generates new demand, revenue, profit margin and retention for First Data with assigned mix of current clients.
  • Conducts regular cadence of communication with the client at all levels and disciplines by effectively articulating the First Data value propositions.
  • Often lead multiple initiatives concurrently, potentially in different distribution models, in a manner that will identify and execute to close new sales opportunities following First Data's sales process methodology.
  • Needs to be a great planner have a plan, work the plan, re-evaluate the plan on an ongoing basis and revise it as necessary.  Leads and develops an account strategy using clients growth plans, budget and project timelines.
  • Insures proactive accountability to the client leading to enhanced client experience and retention.  Be able to elevate and bring to closure client issues quickly and effectively with a sense of urgency.
  • Must be able to work in a virtual team setting to coordinate the appropriate resources to meet varying client requirements.  This will include product specialists, solution consultants and service sales to generate new business opportunities and greater share of wallet with the client.  Collaborates across the organization to ensure client needs are being met.

Scope of Job

Medium to long sales cycle.


Works independently under broad supervision and general instruction.


Job Requirements:
  • Bachelor's degree or equivalent 5 year's sales related experience preferred
  • 3 - 5+ years of experience in sales and/or relationship management functions with successful demonstrated performance against quota assignments for multiple years
  • Possess a fundamental understanding of solution selling.  Demonstrated ability to build and sustain relationships at a very senior level with clients gaining trusted advisor status
  • Strong influencing and negotiation skills
  • Background in a majority of these areas is preferred:  banking, card processing, merchant processing, check services, prepaid and alternative payments.
  • Prior experience of successfully working in a dynamic, matrix environment
  • Excellent verbal and written communication skills
  • Travel required: Approximately 10-20%


  • Cross-Selling
  • Prospecting
  • Sales Scoping & Qualification
  • Sales Proposals & Presentations
  • Sales Closing & Agreements
  • Account Management
  • Field Sales
  • Knowledge of Product Line

First Data is an Affirmative Action Equal Opportunity Employer(Minorities/Females/Vets/Disabled/LGBT)


Job Details

Date Posted November 8, 2017
Date Closes December 12, 2017
Requisition 2190881
Located In Philadelphia, PA
SOC Category 00-0000.00

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