First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is committed to staying at the forefront of our industry, and we are innovating a wide range of next-generation commerce technology solutions to help our clients better detect fraud, gain insights into consumer spending patterns and build customer loyalty. There are many exciting opportunities for talented individuals who would like to join our team and play a meaningful role in helping us shape the future of global commerce.
First Data Network and Security Solutions provides a wide range of value-added technology solutions to financial institutions of all sizes, enterprise clients and small businesses. Network Solutions include Electronic Funds Transfer (EFT) network services, such as STAR debit and ATM processing, and prepaid network services, including Valuelink, MoneyNetwork, Transaction Wireless, and Gyft. Security Solutions include best-in-class solutions such as TransArmor and TeleCheck, and our suite of advanced fraud prevention solutions. NSS also supports our other digital strategies including mobile payments and online and mobile banking
Position Description Overview
The Transaction Risk Analyst will work on self-directed and management inquiries. In this position, the analyst makes independent judgements for priority and completion of each task without a procedure manual with defined rules. Acts as "gatekeeper", by serving as a Quality Control liaison for Risk when IT testing and implementation needs to be completed.
Processes multiple transactions daily
Receives, researches and responds to requests from various internal groups (mgrs, merchant risk analysts, risk managers, and ops managers) regarding requests to adjust risk programs or research complex issues.
Research involves models with 12 -15 variables.
Uses judgment and discretion to validate profitability, merchant metrics and other key aspects of the setup of the merchant to determine the root cause associated with the inquiry.
Approves or denies requested changes, makes such changes and communicates with internal groups.
Creates reports as required by the risk control department. This includes developing reports and data processes as well as managing the existing processes or reports created by others within the department.
Serves as the "Gatekeeper" of the authorization system for the risk control department. This function includes approving "rules", performing a Quality Assurance/ Quality Control function on DMTs (automated system updates), managing the implementation process flow and maintaining proper documentation on updates to the system.
Special Projects as assigned.
Impact approximately 300 merchants per month, who bill approximately $150,000 per month. C
Completes 100 applications a month containing multiple DMTs, models, and rules.
Analysis of merchants and response is key component in preventing attrition.
Gatekeeper role is significant with respect to reputation and public image.
This roles spans merchants across the entire portfolio and prevents technical errors that could lead to disruption in service to merchants.
Must work with little supervision.