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Production Associate I

Goodwill of Omaha Omaha, NE

Job Description


This position is accountable for accepting donations and processing donated goods to be sold on the retail floor. You will work with a team of retail professionals to help ensure we make the best use of our resources to achieve our mission.


  • Assist donors with unloading items and pre-sort donations, varying from small items to large furniture, electronics, etc.

  • Provide excellent customer service, greeting donors in a timely manner.

  • Make decisions on product quality and assist in pricing items accordingly.

  • Inspect, hang, sort and tag clothing and donations in accordance with Goodwill Retail Operations Policy.

  • Assist in processing, pricing and distribution of hard lines.

  • Stock product on shelves, racks and on sales floor, ensuring the sales floor is fully stocked with new product at all times during hours of operation.

  • Rotate/Pull old/unsold product from sales floor.

  • Work in a fast pace environment with a sense of urgency.

  • Clean inside and outside areas of store to include: organizing shelves and racks, picking up trash, collecting carts, snow removal, etc.

  • Adhere to the appropriate dress code for your position to include personal protection equipment/clothing.

  • Meet or exceed all production/processing goals .

  • Work closely with Store Managerto set development goals and objectives.

  • Cross-train in other departments/areas and act as back-up for other areas as required.

  • Must be able to work flexible hours as required in order to meet operational needs of the store

  • Meet or exceed the attendance expectations for this position

  • Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants.

  • Other duties as assigned


  1. Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop .

  2. Working relationship with supervisor and co-workers

  3. Must have the ability to work as part of a team.

  4. Must provide excellent customer service.

  5. Must have knowledge of and comply with Goodwill policies and procedures.

  6. Must be a positive role model for Co-workers/programs participants and customers.


  7. Educate customers and the community about the mission and vision of the organization.

  8. Demonstrate the Goodwill core values through actions and words.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. GED or High School Diploma preferred

  2. Minimum typing speed of 40wpm preferred

  3. Knowledge of Computer applications preferred

  4. Customer service experience required

  5. Previous production, warehouse, donation collection, receiving experience helpful.




  • To be a high-energy, positive contributor.

  • Able to withstand prolonged standing, bending and lifting up to 8 hours per day.

  • Able to repetitively lift over 50lbs, use dolly and pallet jack as required.

  • Must attend monthly retail store meetings and scheduled in-service training

  • Knowledgeable of donation guidelines and recalled items.

  • Able to move and think quickly.

  • To bring a sense of urgency.

  • Desire to work hard and perform well with dedication and great work ethic.

  • Communicate effectively with managers, supervisors and other associates.

  • Embrace the Goodwill Mission


Medium - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. Involves walking or standing most of the time with a degree of pushing and pulling


Moderate - Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)

See Job Description

Job Details

Date Posted August 10, 2017
Date Closes October 9, 2017
Requisition 2962
Located In Omaha, NE
Schedule part-time
SOC Category 00-0000.00
Name Erin Blackledge

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