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Senior Expense Auditor-Team Support

NEI Global Relocation locationOmaha, NE
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20 positions
20 positions
info linkReport a probelm Originally Posted : November 19, 2021 | Expires : December 19, 2021


Job Type
Full-time Employee Show Shift
  • 401(k) Retirement Savings Plan
  • Flexible Spending Accounts
  • Health-Care Spending Accounts
  • Profit Sharing
  • Dental
  • Dependent Life Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Long-Term Disability
  • Maternity / Paternity / Family Leave
  • Medical
  • Prescription Drug Plan
  • Short-Term Disability
  • Vision
  • Voluntary Life Insurance
  • Employee Referral Program
  • Holiday Party
  • Paid Vacations
  • Wellness Program
  • Merit Increases
  • Contact Details
    Name Alyssa Rasmussen
    Address 2707 N. 118th St.
    City, State and Zip Omaha, NE 68164
    Phone (402) 397-8486
    Job Location
    Omaha, NE, United States


    Job Objective:

    Assist the Controller-Expense Administration in the support, monitoring, and implementation of quality service to NEI’s clients and transferees through the oversight and execution of team support functions.

    Primary Responsibilities:

    • Team Supervision and Leadership
    • Assign and supervise workflow for assigned expense auditor and administrators.
    • Coach and provide assistance to staff by answering questions, addressing issues, and providing guidance in support of their daily work.
    • Assist in overflow assistance as weekly volume dictates. In addition, performing back-up procedures when we have extended absences or multiple staff absent.
    • At year-end assist with year-end deadlines, with year-end true-ups, reconciliations, file audits, etc.
    • Ensure that team members are current on training and assisting in training as needed.
    • Prepare and deliver staff performance reviews.

    • File Closing Management
    • Oversee the file closing process and maintain file closing procedures to ensure policy compliance.
    • On a monthly basis: review completed transferee assignments, subsidies, and COLA’s and assign file closing to the auditor. Monitor and measure file closing activities for timeliness and accuracy.
    • At year-end: ensure necessary files are closed, and files audited for each client’s applicable cutoffs.
    • Serve as a primary contact for resolution of questions or issues that may be presented by NEI stakeholders or NEI clients.

    • Receipts and Letter Management
    • Oversee the receipt process to maintain adequate coverage and ensure all items received by 4pm each day are distributed to the team the same day.
    • Maintain process procedures; ensure compliance with stated policy and service level commitments.
    • Ensure team members are current on training and logging procedures are documented.
    • Serve as a primary contact for resolution of questions or issues that may be presented by NEI stakeholders or NEI clients.

    • Household Good Audit
    • Oversee the HHG process, including maintenance of procedures, to ensure that policy compliance and service levels are achieved.
    • Manage and apply audit sampling protocols to ensure that appropriate reviews occur across service providers, region, move type, or other criteria are achieved.
    • Ensure team members are current on training and logging procedures are documented.

    • Quality Control and Other Responsibilities
    • Serve as a coordination point for Expenses Management training activities.
    • Maintain Department Training Calendar.
    • Provide training directly to staff or assist peers and colleagues in doing same.
    • Support Controller by delivering requested ad hoc reporting or research as needed.
    • Participate as a subject matter expert in process improvement initiatives or other projects.
    • Complete any other designated tasks or projects assigned.

    Job Qualifications:

    • Minimum of five years’ experience in accounting, finance, or financial operations roles. Prior experience in relocation expense administration highly desired.
    • Prior team management and project administration experience preferred.
    • Four-year degree in Accounting, Finance, or Business.
    • Excellent written and oral communication skills
    • Critical reasoning skills
    • Sound business judgment in making decisions (be flexible and use common sense)
    • Flexible approach and willingness to reprioritize tasks throughout each workday.
    • Team player with all levels of client contacts and internal employees.

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    Full-time Employee

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