The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities:
Assist assigned Manager(s) in the implementation and management of sales and service delivery in one or more retail outlets for all ACG products, including membership, insurance, travel, etc. In a learning capacity, participate in various job rotations to meet specific knowledge and skill-based objectives including all branch level operations (facilities, cash management, etc.). Provide support to management to ensure the attainment of product, revenue, net income and service goals for assigned retail outlets.
Learn all Auto Club Group and Line of Business policies and procedures consistent with assigned location/region and keep current on regulatory changes that may impact sales and service. Provide support to management in the recruitment, selection and development of sales and service employees. Provide on-site support to local activities and keep current on community activities, trends and competitive environments. Communicate issues and concerns to assigned Manager to ensure appropriate response and provides oversight to the necessary administrative workload to support assigned location/region.
Experience:Management experience that includes primary responsibilities for:
Works in a temperature controlled office environment. Travel (about 20% of work time) required with exposure to road hazards and temperature extremes.
Currently hold or successfully attain appropriate State Property & Casualty and Life Sales licenses within timeframe designated by ACG, and maintain State licenses as required.
High School Diploma or equivalent
Retail experience in sales, customer service, insurance, travel or product management.
Leadership experience to include:
Analyzing and problem solving
Coaching, mentoring, challenging employees/peers to successfully meet objectives and goals
Learn to analyze local branch territories and/or sales markets and develop business plans to: increase the quality of existing business; retain existing customers; cross sell products to existing customers and increase overall market share.
Effectively communicate with employees in order to share complex information (i.e., numbers, margins, customer service data, customer defections, quality data, etc.) in a clear and understandable manner.
Learn and handle necessary administrative processes and systems to support a Branch or Sales Office
Maintain appropriate State Property & Casualty and Life and health Sales licenses
Work in any assigned location throughout state and to work irregular hours
Possession of an appropriate valid State Drivers license.
|Date Posted||May 15, 2019|
|Date Closes||July 14, 2019|
|Located In||Aurora, IL|