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Surgery Scheduler - Casual

OrthoNebraska locationOmaha, NE
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40 positions

Web Mktg Technology Specialist

OrthoNebraska locationOmaha, NE
40 positions
info linkReport a probelm Originally Posted : July 30, 2021 | Expires : August 29, 2021


Job Type
Casual / Contingent Employee Show Shift
Mon: 8 am to 4 pm
Tue: 8 am to 4 pm
Wed: 8 am to 4 pm
Thu: 8 am to 4 pm
Fri: 8 am to 4 pm
Contact Details
Name Taylor Petersen
Address 2808 South 143rd Plaza
City, State and Zip Omaha, NE 68144
Phone 402-609-2000
FAX 402-609-2020
Apply Now
Job Location
Omaha, NE, United States


OrthoNebraska currently looking for a team member who is detail-oriented and has a customer service philosophy to fill a position in our Surgery Scheduling Department. This individual is responsible for, scheduling surgeries, communicating with other departments, using critical thinking for problem solving and other duties as assigned in a fast-paced environment. If you think this may be a fit for you, apply today!

What you will do in this role:

  • Schedule appointments for surgical procedures.
  • Provide exceptional customer service to internal and external customers.
  • Manage inbound and outbound calls in a timely manner.
  • Identify customer’s needs, clarify information, and utilize resources to provide solutions and/or alternatives.
  • Collect and enter required patient demographic information with accuracy to register patient accounts.
  • Utilize interpersonal skills with all customers in the daily performance of duties.
  • Work collaboratively within a team environment, as well as other departments, to achieve defined goals.
  • Regularly attend and actively participate in meetings.
  • Maintain confidentiality and demonstrate respect for patient rights.

What makes an ideal candidate:

  • High School diploma or equivalent required.
  • Prior experience in a healthcare or call center environment, and/or knowledge of Medical Terminology is encouraged.
  • 2- 3 years of prior customer service.
  • Must be detail-oriented, with effective communication skills, and the ability to utilize creative problem-solving.
  • Previous experience with medical software, such as Cerner, is helpful.
  • Ability to adapt to rapidly changing environments using critical thinking while meeting our customer’s demands and deadlines.
  • Participation by all members to support the team environment.

Instant Answers
providedProvided by company
Casual / Contingent Employee

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