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Billing and Account Manager

Durham Staffing Solutions locationOmaha, NE
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20 positions
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Web Mktg Technology Specialist

Durham Staffing Solutions locationOmaha, NE
20 positions
info linkReport a probelm Originally Posted : May 10, 2021 | Expires : June 9, 2021

Details

Job Type
Full-time Employee Show Shift
Custom
Salary
Unspecified
Skills Awareness
The company selected specific skills needed for this job
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Skills Awareness
The company selected specific skills needed for this job
Customer Service
Accounting Management
Billing / Invoicing
Problem Resolution
Customer Relations / Sales
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Job Location
Omaha, NE, United States

Description

Our client is seeking to add a Billing and Account Manager to their team. The selected individual will lead a team of billing specialists, to achieve accurate and consistent monthly billings; as well as be client-facing, supporting billing customer service and managing new client on-boarding into the billing platform.

 
Duties and Responsibilities:

  • Manage Billing Team, ensuring accuracy and adherence to customer-required schedules
  • Manage the incoming payments and customer service calls
  • Maintain high client satisfaction with superior account management and new customer onboarding
  • Establish and maintain billing contracts
  • On-board new customers and setup customer’s properties in the billing system
  • Manage training of new customers on the system
  • Manage the weekly bill production; including printing, stuffing and mailing
  • Approve hours and audit/update general employee payroll hours
  • Maintain accurate work flow and documentation for all billing processes
  • Proficiently manage file transfers and imports
  • Effectively communicate and interact with other functions and departments
  • Participate in industry-related training and events

Skills, Knowledge, Qualifications and Experience:

  • Four-year degree in Accounting or Finance
  • Four years’ experience in similar high-volume billing environment
  • Management experience and team building skills
  • Strong, direct, verbal and written communication skills
  • Experience in software billing systems, databases, and processes
  • Numeric aptitude
  • Accurate, detail oriented, and proficient at meeting schedules
  • Strong Customer Service aptitude
  • Knowledge and prior use of various property management software is a plus

#hiring
#accountManager
#accounting
#billing
#customerService
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Full-time Employee
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Durham Staffing Solutions

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20 active jobs
locationOmaha, NE
clockFull-time
locationOmaha, NE
clockFull-time
locationOmaha, NE
clockFull-time
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