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Service Advisor Express Auto - (Omaha & Blair, NE)

 

Who We Want:

We want a passionate people-person, with a sense of customer urgency, that makes every customer feel comfortable and welcome at Woodhouse.

We want a confident professional who actively forms and values relationships with customers and their team.

We want an expert of strong ethics who keeps their promises.

We want an employee who can effectively balance multiple customer needs and tasks at once.

 We want a natural student, willing to learn the “Woodhouse Way”.

 

What you will do:

At Woodhouse, we live to Passionately Serve By Providing An Experience That Exceeds Expectations. You will passionately serve Woodhouse’ mission and your customers by committing to give every individual the highest level of professionalism and customer service.

You will greet and assist every customer in timely, friendly manner, while also completing a full-circle-walk-around vehicle inspection.

You will write up customer’s vehicle problems accurately and clearly on repair order.

You will advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.

You will provide cost estimates for labor and parts, establish “promised times”, and obtain customers signatures on the repair order.

You will schedule service appointments with customers, as well as contacting them during the appointment with any changes in the estimate, promised time, or with additional repairs needed

You will review repair orders to ensure completion and close them as needed.

 

What you need:

A team spirit

Displayed ability to adapt and professionally communicate with a variety of people to build lasting relationships

A love for organizing

Fast-pace environments excite you!

 

What we have:

No Sundays

Health Insurance

Dental & Vision Insurance

401K Plan

Cafeteria Plan-Medical & Dependent Care

Paid Vacation

Professional and friendly working environment

Employee Purchase Discounts

Community involvement opportunities

Family events

 
Physical Requirements

 

 
Percentage of Work Time Spent on Activity
0%-24%
25%-49%
50%-74%
75%-100%
Seeing: Must be able to read a computer
 
 
 
X
Hearing: Must be able to hear well enough to communicate with employees
 
 
 
X
Standing/Walking/Climbing/Stooping/Kneeling
 
 
 
X
Lifting/Pulling/Pushing
 
 
X
 
Fingering/grasping/feeling: Must be able to use a computer, fax machine, copier
 
 
 
X
 
Working Conditions
Working conditions are normal for an office environment; generally favorable. Lighting and temperature are adequate, and there are occasionally hazardous or unpleasant conditions caused by noise, dust, irregular temperature, etc.
 
Equipment & Machines Used
Includes but not limited to a computer, fax machine, copier and telephone.
 
Reporting Relationships
Reports to the Service Manager.
 
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Woodhouse Auto Family

Job Title

Service Advisor Express Auto - (Omaha & Blair, NE)

Company

Woodhouse Auto Family

Location

Blair, NE

More Info

 
Date Posted: 
Job Type:  Full-time Employee
Experience Level:  Entry Level (0-2 yrs. experience)
Hours:  40+ hours per week
Occupational Category:  43-4051.00 Customer Service Representatives
Zipcode:  68008
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