Careerlink Sign up menu

Lead Participant Center Aide Full Days (FTE 1.0) - Immanuel Pathways Southwest Iowa

Immanuel locationCouncil Bluffs, IA
Save share Share
632 positions
632 positions
info linkReport a probelm Originally Posted : December 28, 2021 | Expires : January 27, 2022


Job Location
Council bluffs, IA, United States



The overall purpose of this position is to provide support to the Participant Center Manager including monthly schedules, training new employees, directing staff in daily operations and providing coverage for the Participant Center Manager during their absence. Assists with the organization and implementation of the activity programs. Monitors health status and provides a safe environment for participants. The Lead Participant Center Aide (PCA) functions under the direct supervision of the Participant Center Manager and works with indirect supervision from the departments they are supporting to include: Occupational Therapy, Physical Therapy, Clinic, Dietary, Recreational Therapy, and Transportation. The Lead PCA will support the Interdisciplinary Team (IDT) in the absence of the Participant Center Manager. Supports and lives out Immanuel's Mission and CHRIST Promises.


Requirements of Job:

  • Be legally authorized (certified) to practice the job's functions and actions in Iowa and/or Nebraska.
  • Only act within the scope of his/her authority to practice in Iowa and/or Nebraska.
  • Agree to abide by the philosophy, practices, and protocols of the PACE organization.
  • Job specific competencies for the Lead PCA will be met prior to assuming participant care.
  • Incumbent may be assigned to perform job duties or cover for a counterpart at more than one Immanuel Pathways site in Iowa and Nebraska on a fill-in basis for a short duration.


Key Areas

Key Responsibilities and Duties of the Job

70% Participant Care and Assistance

Assists and monitors participants with activities of daily living (ADL), including but not limited to:

  • Bathing, dressing, transfers, hair care, grooming, nail care, shaving, oral hygiene and toileting
  • Laundering participant clothing at the center
  • Noting changes in participant's physical or emotional status and communicating information to appropriate department/discipline
  • Complete daily charting
  • Assists with participants that have memory support needs
  • Assists in the memory specific room

Assists participants with transportation needs, including but not limited to:

  • Accompanying participants to and from home with the drivers
  • Accompanying participant to medical and other appointments
  • Helping the driver load and unload participants from vehicles

Assists with recreational activities, including but not limited to:

  • Creating and participating in group and one-on-one activities in accordance with daily activity calendar and/or requested by Recreational Therapist
  • Preparing for, facilitating and cleaning up participant activities
  • Activity Documentation

Assists with participant dietary needs, including but not limited to:

  • Supporting the Registered Dietitian and Dietary Manager with setting up, serving and cleaning for snacks and noon meal
  • Assisting participants with specific dietary needs (i.e. thicken liquids, feeding, etc.)
  • Dietary documentation (i.e. weights, meals etc.)

Assists with participant therapy needs, including but not limited to:

  • Restorative exercises on behalf of Physical Therapy
  • Participant specific occupational therapy interventions in the center
  • Therapy documentation

Supports the IDT in the absence of the Participant Center Manager or as indicated:

  • Participating in the IDT Morning Meetings
  • Participating in the Care Plan Meetings
  • Carries out the plan of care as directed

Maintain a, safe, welcoming and clean environment for participants:

  • Daily communication with Participant Center Manager
  • Maintains clean day rooms and personal care areas
  • Treating participants with compassion, dignity and respect

15% Coverage and Oversight

  • Assists the Participant Center Manager with the escort schedules and center schedules.
  • Assures that monthly hazard sheets and temperature logs are scanned.
  • Assures that center attendance is captured in Electronic Health Records accurately.
  • Trains, coaches and monitors progress of new PCAs using orientation material appropriate to ensure competencies are met and answers question and/or assists them in performing a task not done previously.
  • Communicates any changes/information to the Participant Center Manager.

Provides coverage when the Participant Center Manager is out of the office.

  • Answers questions from PCAs.
  • Assists in problem solving.
  • Training new PCAs.
  • Ensures coverage of activity rooms.
  • Communicates necessary information to IDT and PCAs.

10% Policies & Procedures

Follows policies and procedures of Immanuel Pathways through:

  • Demonstrating dependability through consistent compliance with scheduled work hours
  • Complying with all policies and procedures
  • Acting within the scope of position's authority
  • Participates in and supports quality improvement initiatives
  • Maintaining the confidentiality of all company procedures, results and information about participants, clients or families
  • Implementing Exposure Control Plan
  • Complying with Emergency Preparedness Plan
  • Using proper lifting and push/pull techniques, use gait belt assistance and participant transfers
  • Follows proper equipment use and cleaning
  • Maintain Nursing Assistant certification

5% Other

  • May oversee special projects or areas in accordance with state regulations for individual development.
  • Perform other duties as required or requested



  • High school diploma or equivalent is required.
  • Certified Nursing Assistant Certificate required.


  • One (1) year of experience working with the frail or elderly population required, or completion of job specific training related to working with the elderly population must be completed within the first six months of hire.
  • Minimum of one (1) year C.N.A. experience is required.

Other Requirements-

  • Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.
  • Certified as a First Responder in CPR/AED and First Aid by national standards or be able to obtain in 60 days.
  • Ability to work at Nebraska and Iowa Pathways sites.
  • Must have a valid driver's license, proof of insurance and have means of transportation.

KSA- Knowledge Skills and Abilities-

  • Basic knowledge in working with frail and elderly to support Activities of Daily Living (ADL).
  • Experience in identifying participant needs.
  • Experience in identifying and recommending problem resolution.
  • Experience in establishing and maintaining effective working relationships with participants, co-workers, and the public.
  • Ability to work independently with minimum supervision.
  • Ability to communicate clearly and effectively with co-workers and Participant Center Manager.
  • Ability to work effectively with culturally, economically, and educationally, diverse populations.
  • Ability to anticipate/recognize your internal and external customer needs and respond appropriately.
  • Ability to understand customer satisfaction targets looking at long term benefits.
  • Ability to use critical thinking skills to solve problems quickly, adding value beyond customer expectations.
  • Ability to complete customer service training and ensure satisfactory outcomes according to established guidelines.
  • Ability to chart via Electronic Health Records.
  • Proven experience and basic computer proficiency (internet, email, Microsoft).
  • Ability to consistently work in a positive and cooperative manner with fellow employees
  • Ability to address conflict as it occurs seeing it as an opportunity to improve.
  • Listening skills to understand, then to be understood.
  • Assists the business unit in achieving results through strong written, verbal and visual communication skills.
  • Know how to demonstrate effective use of time, resources, and skills (e.i. Seeks out opportunities to help rather than waiting to be asked).
  • Applies and adapts skill, knowledge acquired through training and development opportunities and also be able to assess one's own strength, accept feedback, and be open to change.

Didn't find your answer? Log in to ask a question!

Similar Jobs

18 January ( Today )

Campus Resource Officer 2nd Shift

18 January ( Today )

Lab Support and EKG Tech - $500 Sign-On Bonus!!!

18 January ( Today )

Staff Nurse - Weekender Program (CCU-PCS Nights)