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Lead Server - Part Time Varies - Immanuel Courtyard

Immanuel Omaha, NE
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Job Description

At Immanuel our actions are based off one simple belief:

Christ-Centered Service to Seniors, Each Other and the Community

At Immanuel we serve others.  We put the needs of others above our own.  We do this because we believe in dignity, safety and wellness for all.  And that’s The Immanuel Way.

Immanuel is the parent company to Immanuel Communities, Immanuel Pathways and AgeWell by Immanuel.  Immanuel owns and operates ten independent and assisted living, memory support and long-term care retirement communities on six campuses in Omaha, Papillion and Lincoln, Nebraska and the Immanuel Pathways PACE Centers in Council Bluffs and Des Moines in Iowa and Omaha Nebraska.

Purpose of the Job:  

The overall purpose of this job is to serve meals to the residents in a professional manner. The primary responsibilities of this job include working independently as a lead within the dining room services during daytime shifts. Prepares tables for meals, refilling containers, clearing dishes, handling food safely, attending to residents’ needs, taking phone orders, and ensuring other servers are completing tasks in a timely and appropriate manner. Facilitates a pleasant dining experience for the residents and guests who dine at the community. Supports and lives out Immanuel’s Mission and CHRIST Promises.

KEY RESPONSIBILITIES

Key Areas

Key Responsibilities and Duties of the Job

Dining Preparation and Maintenance

  • Prepares dining room for meals, sets tables, and refills juices, waters, sugar, and creamer containers.
  • Clears dishes and cleans tables.
  • Maintains clean, safe environment for residents and co-workers.
  • Follows all serving procedures and regulations as written by management.

Customer Service

  • Takes phone orders. Ensures the delivery and/or pick-up of food trays to/from resident apartments
  • Describes daily meals to residents, takes orders, and serves in a timely manner.
  • Identifies and acts-on the needs of residents. Observes diners and replenishes dishes.
  • Models serving procedures and regulations for Servers as written by management.
  • Acts as back-up in absence of Dining Room Manager.

Oversight

  • Takes the lead on daily activities, working independently with minimal direction.
  • May oversee special projects or areas of food preparation for individual development.
  • Trains, coaches, and monitors progress of new servers.
  • Ensures servers are completing their tasks in a timely and thorough manner.
  • Communicates any changes/information with Dining Room Manager.

Other

  • Performs other duties as assigned or requested.

QUALIFICATIONS

Education-

  • High School Diploma/GED is preferred.

Experience-

  • One (1) year dining room serving experience is required.

Other Requirements-

  • Food handler certificate is to be obtained within six (6) months on the job.

KSA- Knowledge Skills and Abilities-

  • Knowledge of food handlers’ regulations and responsibilities.
  • Skills in providing excellent customer service.
  • Ability to read and write.
  • Ability to verbally communicate in an effective and professional manner.
  • Ability to be on your feet for extended periods of time.
  • Ability to carry moderately heavy containers of food, supplies, and equipment.
  • Ability to serve residents in a courteous manner.
  • Ability to anticipate the needs of residents and co-workers.
  • Ability to follow procedures and instructions as written by management.
  • Ability to meet all safety and sanitation guidelines as written by Immanuel.
  • Ability to treat all types of people with compassion.
  • Ability to work independently and with minimal direction.

WORK ENVIRONMENT

Description of how often the employee is exposed to the following working conditions:

 

Occasional (0-33%)

Frequent (34-66%)

Regular (67-100%)

Indoor Work

 

 

X

Outdoor Work

X

 

 

Cold (below 32 F)

X

 

 

Heat (above 100 F)

X

 

 

Extreme Noise

X

 

 

Vibrations

X

 

 

Fumes

X

 

 

Odors

X

 

 

Dust

X

 

 

Gases

X

 

 

Bloodborne Pathogens

X

 

 

Infectious Diseases

X

 

 

Electrical Hazards

X

 

 

Explosive Hazards

X

 

 

Chemical Hazards

X

 

 

 

*This job profile is designed to summarize certain essential information about a job or job category. It is not designed to be a comprehensive or detailed task list for any particular job or job category.  This job/job category may have individual or multiple incumbents, each of whom may perform somewhat different specific job duties or tasks consistent with the general function of the job.  Incumbents may be required to perform duties or support functions other than those listed on the job description as needed.  Immanuel may amend a job description at any time with or without notice.

I have read the job description and understand the responsibilities, nature and scope of the job, and its requirements. I agree to support and abide by Immanuel’s Mission and CHRIST Promises.

Job Details

Date Posted September 11, 2017
Date Closes October 31, 2017
Address 6757 Newport Avenue Suite 100
Located In Omaha, NE
Department CY DINING ROOM
Job Type Part-time Employee
Experience Level Entry Level (0-2 yrs. experience)
Start Date Immediately
Positions Available 1
SOC Category 35-3031.00 Waiters and Waitresses
Zipcode 68152

This job requires the following skills

  • Restaurant Server

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