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Lead Server II - Part Time Evenings - Lakeside Village

Immanuel Omaha, NE
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Job Description

Purpose of the Job:

The overall purpose of this job is to serve meals to the residents in a professional manner. The primary responsibilities of this job include working independently as a lead within the dining room services during daytime shifts. Prepares tables for meals, refilling containers, clearing dishes, handling food safely, attending to residents’ needs, taking phone orders, and ensuring other servers are completing tasks in a timely and appropriate manner. Facilitates a pleasant dining expiring for the residents and guests who dine at the community. Supports and lives out Immanuel’s Mission and CHRIST Promises.

KEY RESPONSIBILITIES

Key Areas

Key Responsibilities and Duties of the Job

Dining Preparation and Maintenance

  • Prepares dining room for meals, sets tables, and refills juices, waters, sugar, and creamer containers.
  • Clears dishes and cleans tables.
  • Maintains clean, safe environment for residents and co-workers.
  • Follows all serving procedures and regulations as written by management.

Customer Service

  • Takes phone orders. Ensures the delivery and/or pick-up of food trays to/from resident apartments
  • Describes daily meals to residents, takes orders, and serves in a timely manner.
  • Identifies and acts-on the needs of residents. Observes diners and replenishes dishes.
  • Models serving procedures and regulations for Servers as written by management.
  • Acts as back-up in absence of Dining Room Manager.

Oversight

  • Takes the lead on daily activities, working independently with minimal direction.
  • May oversee special projects or areas of food preparation for individual development.
  • Trains, coaches, and monitors progress of new servers.
  • Ensures servers are completing their tasks in a timely and thorough manner.
  • Communicates any changes/information with Dining Room Manager.

Other

  • Performs other duties as assigned or requested.

QUALIFICATIONS

Education-

  • High School Diploma/GED is preferred.

Experience-

  • One (1) year dining room serving experience is required.

Other Requirements-

  • Food handler certificate is to be obtained within six (6) months on the job.

KSA- Knowledge Skills and Abilities-

  • Knowledge of food handlers’ regulations and responsibilities.
  • Skills in providing excellent customer service.
  • Ability to read and write.
  • Ability to verbally communicate in an effective and professional manner.
  • Ability to be on your feet for extended periods of time.
  • Ability to carry moderately heavy containers of food, supplies, and equipment.
  • Ability to serve residents in a courteous manner.
  • Ability to anticipate the needs of residents and co-workers.
  • Ability to follow procedures and instructions as written by management.
  • Ability to meet all safety and sanitation guidelines as written by Immanuel.
  • Ability to treat all types of people with compassion.
  • Ability to work independently and with minimal direction.

Job Details

Date Posted August 14, 2017
Date Closes October 31, 2017
Located In Omaha, NE
Department LAKESIDE DINING ROOM
Job Type Part-time Employee
SOC Category 35-3031.00 Waiters and Waitresses
Zipcode 68130
Name Kelsey Morin
Address 1044 N 115th Street, Suite 500
City, State and Zip Omaha, NE 68154
Location