Business: Boys Town
In a career as a Care Coordination Services Consultant, you will help families find life-changing solutions. This includes advocating for a family in school meetings or court hearings, as well as teaching parents to be independent and advocate for their own children. The Care Coordination Services Consultant provides intensive and professional case management services to youth utilizing a strength-based and comprehensive model. This position also links children and families to resources and supports, monitors the services, actively advocates for children and families, and assists them in navigating through various systems of care.
- Provides case management services for Care Coordination Services.
- Develops and maintains effective working relationships with families and with community resources, including medical, mental health, and substance abuse professionals, child welfare personnel, Juvenile Justice personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives.
- Provides assessment to determine program eligibility, problem areas and areas of strength.
- Maintains current knowledge of available formal services, resources, and supports in the local community. Identifies needed services and links youth to services.
- Identifies informal supports and assists youth and family members to access these supports.
- Monitors linked services, resources and supports in order to ensure quality of care.
- Acts as a youth and family advocate and empowers youth and family members to advocate for themselves in the community.
- Assists youth and family members in navigating through various systems; educates youth and family members about the systems in order to build their understanding, supports permanency planning and outcomes.
- Provides support in the development and utilization of functional skills to youth and family members.
- Develops, monitors, and reviews service plans and develops subsequent service plans as needed to facilitate progress.
- Maintains appropriate level of direct contact with youth and family members per program requirements, and remains available to youth and family members 24/7, for crisis intervention as needed.
- Creates and manages discharge planning as needed with a focus on Safety, Permanency and Well-being including step down placements, reunification, adoption, or transition (independent living) plans, and coordination of community resources.
- Assists youth and family members in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals.
- Promotes culture of professionalism through role modeling and respect.
- Meets with youth and family members at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized.
- Completes administrative functions for Care Coordination Services.
- Prepares and submits reports concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program.
- Reports any critical incidents involving youth, family members, or staff according to standard reporting guidelines.
- Prepares proper documentation including case notes, assessments, service plans, outcome measures, narratives, and reports in a timely manner as defined by the program.
- Implements feedback from supervisor.
- Ensures compliance with all contractual, regulatory, program, and accrediting body standards.
- Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, drivers license suspension, vehicle insurance cancellation, and missed mandatory training.
- May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned.
- Serves as a role model in carrying out the Father Flanagans Boys Home mission.
- Directs all activities towards the fulfillment of the Boys Town mission
- Directs all actions to reflect the values and principles of Boys Town
- Establishes and maintains an environment that encourages teamwork, collaboration, and ethical behavior
- Maintains regular, reliable and predictable attendance
- Supports other members of the management team and their work
Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization
- Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.
- Knowledgeable of community resources and service providers available in the geographical area.
- Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
- Ability to quickly make decisions in sensitive and sometimes critical areas to adapt responses to situations while maintaining procedural and regulatory integrity.
- Knowledge of Boys Town Model.
- Computer skills in Microsoft Office.
- Bachelors degree in Human Services or related field.
- 1 to 2 years of experience including working with children and families; experience working with children and families in community-based programs or Boys Town programs is preferred.
- Must possess a valid drivers license with a good driving record, plus the ability to provide own transportation to complete travel requirements of the job. Must meet auto insurance requirements established by Boys Town policy and/or State and Local laws and pass an annual Motor Vehicle Registration (MVR) check.
- This position is available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays.
- Bilingual may be preferred.
- Florida: Must be a Certified Behavioral Health Case Manager (CBHCM) or have the ability to obtain certification within 6 months of hire.
About Boys Town North Florida:
Make a difference here at Boys Town North Florida, where our programs and services touch the lives of more than 5,000 people each year. Since our arms opened in 1983, we have been providing hope and healing as a good neighbor in the Tallahassee community by serving our children and families.
The opportunity to shape the future of America's youth is only one of the many perks here in Tallahassee. The city has the wonderful weather Florida is famous for with the additional charm of a nice southern hospitality atmosphere, and there is nothing we believe in more than community. Boys Town North Florida has faith that our employees are our greatest asset, and we work to build a strong team culture at the site through team building activities such as quarterly potlucks, campus celebration, movie screenings and more. Outside of fostering relationships, our leadership initiative called Next Gen gives staff an opportunity to engage in training and development to prepare for their next career move within the organization.
Date Posted: 5/17/2022
This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.